Smooth and hassle free booking

I thought it would be an old car, but it turned out to be a brand-new Golf. Such a pleasant surprise!

The booked car model was not available at the store, but the replacement model was acceptable, although it required an additional rental fee.

Very satisfied.

Very satisfied, upgraded to a Mercedes A200. The rental staff were very enthusiastic, escorted me to the car for handover on-site, and kindly pointed out several parking locations for returns. I’ll rent from this company again if I get the chance.

The car was returned with a very small chip to the paint of the drivers door, probably caused by another car door when parked. Europcar's damage invoice seems excessive for a defect so small it would not be repaired. I am uncomfortable with Eurocars ethics on damage so small it could almost be classified as wear and tear.