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Live chat Email us Service Code: 5589802314
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Reviewed: Mon, Aug 12, 2019
About Avis: 8.3 /10
When I got to Avis, they had no customers waiting and had 5 people all standing having a chat. They kept me waiting for 5 minutes before one of them asked one of the other staff to serve me. It looks like good old American Customer service has gone out the window.
About QEEQ: 8.0 /10
Full-Size | Chrysler 200 or similar

Relevant Reviews on Avis in United States

Anonymous

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Reviewed: Thu, Oct 1, 2026
About Avis: 8.0 /10
When it’s busy it’s really easy to end up in the wrong line at the AVIS Preferred counter, then you have to queue again and it’s such a waste of time.
About QEEQ: 10.0 /10

Miles Bell

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Reviewed: Tue, May 27, 2025
About Avis: 10.0 /10
Satisfactory
About QEEQ: 10.0 /10

Monroe Henley

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Reviewed: Sat, Sep 7, 2024
About Avis: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

Xavier Sweet

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Reviewed: Tue, Jul 30, 2024
About Avis: 4.0 /10

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Large SUV | Chevrolet Tahoe or similar
Reviewed: Thu, Aug 18, 2022
“Excellent QEEQ service, but watch out for AVIS! Unwarranted and exhorbitant charges.”
About Avis: 5.0 /10
AVIS charged me about $96 (£80) after dropping off the car. The only charge that I expected to come off my deposit was the toll paid in New York. That toll should have been about $20 or about £15. There was no damage to the car and the car was returned clean and fully fueled up. I dropped most scores except for the excellent staff on site so that the overall score will be average. AVIS needs to send an email breaking down the charges to justify the $96 taken from my deposit.
About QEEQ: 10.0 /10

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