We were not happy with the new procedure to get to the "bus" to take u s to new terminal. We called

If you don't have a return ticket, they say the order is invalid and won't refund your money or give you a car. They ask you to contact customer service for a refund, which has strict conditions involving other rental companies, and they charge you for the entire week if you're just a little late picking up the car. Everyone should avoid renting from this company in the future! Anyone who hasn't rented from them should be very cautious!

The car that I reserved and called to confirm about was not available. I got a nicely equipped Nissan Rogue, but what I really needed was the fuel efficiency and convenience of a sedan.

Nothing to change. The app was easy to use. Due to a flight delay, I had to use customer service and they were very very helpful.

I would have to begin EVERY day with stopping for air for one tire. By the end of each day the same tire was flat again. I called to extend my rental, yhr first lady was busy and said she would call me back but she didnt. I called again an hour later anf the second make promises that the price was the same and everything was set. The next day a man calls me and said the car was due nack yesterday and now I have to pay $3 a day extra for thr extension fee.

Many thing need to improve ❗️

Like: Price, vehicle and the service representative, Patrick.
Dislike: Nothing.