We were not happy with the new procedure to get to the "bus" to take u s to new terminal. We called

Everything was excellent

Car pick up was problematic: Firstly, it wasn't at the airport with the other car rental companies which meant it took much longer to get on the road. Secondly, the person dealing with the booking had no idea about my booking, despite me giving the reservation copy to her which she said she didn't need...a booking which I had made 5 months earlier, and she tried to give me a Jeep when I had booked a Nissan Rogue or equivalent. I refused the Jeep and then her colleague said, "Oh we just had a Rogue come in"...magically. This person was also quite rude. Additionally, the car tires were low and within an hour the warning light came on. This is unacceptable since you have to pay for air refills in the States. However, the person handling the return was excellent and efficient and friendly.

Everything was good. Great experience

Have pick up from airport rather from rental terminal

Car rental pick-up instructions should be provided in more details in the reservation email confirmation.

I found Easyrentcars.com by accident. I recommend that the company must advertise more aggressively.

They upgraded our car to a Jeep Wrangler. It was great!