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We were not happy with the new procedure to get to the "bus" to take u s to new terminal. We called

Reviewed: Tue, Aug 13, 2019
About Routes: 8.0 /10
Got wrong information when called for assistance to get to shuttle. Very frustrated with with this experience & altitude of people answering phone. We walked b ack & forth 2 times carrying heavy luggage. O`hare us in transition. We should have been notified prior to day of pick up of changes & given direction.
About QEEQ: 8.0 /10
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Chicago Airport

ChicagoToDoorCo

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Medium SUV | Nissan Rogue or similar
Reviewed: Mon, Jul 8, 2019
“Good value, trouble finding drop off location”
About Routes: 7.0 /10
Car had been in prior accident and didn't handle perfectly on curves but was fine overall. 2-shuttle process to get to pick up location. Address given for drop off did not match up with Google maps, so I'm glad we weren't in a hurry to make our flight. Customer service was very good. Office and bathroom were dirty. Nevertheless a very good value for the price.
About QEEQ: 8.0 /10

A.Collier

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Fri, Jun 28, 2019
“The place to go if you do your research and price is your main concern.”
About Routes: 7.7 /10
I knew pretty much what I would get and that is what we got. The price was over $200 cheaper than any other company. I knew it was off site and I knew I would need proof of insurance so picking up the vehicle went smoothly. The car was not very clean and was a very base model. The lady at pick up was kind of rude. They said we had to return the car vacuumed out, which I wasn't told at the beginning, but the manager waived that so it all worked out fine in the end. I would use them again for the amount we saved since that was our top priority.
About QEEQ: 10.0 /10
I had a great experience with Easyrentcars.com. Everything went as expected

O.Ajibola

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Medium SUV | Nissan Rogue or similar
Reviewed: Tue, Apr 30, 2019
“I was given a bigger suv”
About Routes: 10.0 /10
The car was ok much bigger engine that I expected The staff were ok
About QEEQ: 10.0 /10

D.King

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Economy | Toyota Yaris or similar
Reviewed: Thu, Apr 4, 2019
About Routes: 8.3 /10
The shuttle told awhile for pick up. And it took a while to pick up my rental car due to low staff
About QEEQ: 9.0 /10

H.Gillis

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Compact SUV | Kia Sportage or similar
Reviewed: Thu, Sep 13, 2018
“Good experience”
About Routes: 8.8 /10
Like: The experience from Routes was overall good and a good value. We def enjoyed popping the top on our Wrangler rental.

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