Not happy with the overall service received. Rentals should be quick and simple on holidays time is

The staff at the rental company were professional and did not push additional services. Although the car provided was not the model I originally booked, the condition of the car was good. However, there was a fresh scratch on the right front fender, which looked a bit unpleasant.

The service attitude was excellent. They introduced us to other insurance products from their company, recommended but not forced.

Overall it was a very good experience. I was disappointed that we were not provided a vehicle similar to an Audi A3 though despite that our booking said Audi A3 or similar. However, the Fiat worked out well for us. The pick-up and drop offs were quite easy and didn't take long.

Easy to use and book.