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Live chat Email us Service Code: 8596319177
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Good experience

Reviewed: Sat, Aug 17, 2019
About Routes: 10.0 /10
We were supposed to have a Kia Rio, we had a Kia Forte.
About QEEQ: 10.0 /10
Economy | Kia Rio or similar

Relevant Reviews on Routes Vancouver Airport

Ruby Ulysses

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Reviewed: Tue, Dec 31, 2019
About Routes: 6.0 /10

D.Pilkington

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Feb 27, 2020
“Very good”
About Routes: 9.3 /10
First time used, excellent service, excellent value for money.
About QEEQ: 10.0 /10

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Economy | Kia Rio or similar
Reviewed: Tue, Oct 1, 2019
“Routes is cheap, but be prepared for a long wait.”
About Routes: 6.7 /10
Understaffed, long lines and long wait times. Doesn't seem to have been organized well. One lady waited over 90 minutes for a car she booked months in advance.
About QEEQ: 10.0 /10

Travel4Work

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Medium SUV | Jeep Wrangler or similar
Reviewed: Sun, Sep 8, 2019
“Great booking process and value, however the car could have been better cleaned + shorter wait time”
About Routes: 7.3 /10
The waiting time took quite a while, but the pick up process was straight forward. My only feedback was that the cleanliness of the vehicle was subpar and I had called to complain about this. I called 5 times about the dog fur that was not cleaned up, and Amrit (customer service) said she would pass on my message to the manager and that they would call me back. I never got a call back, and had my allergy symptoms throughout the rental because of the unclean car / dog fur.
About QEEQ: 10.0 /10
Great and easy booking process, overall excellent value!

J.feng

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Economy | Kia Rio or similar
Reviewed: Tue, Aug 28, 2018
“strongly recommend it to others”
About Routes: 8.6 /10
Dislike: gas was not full tank to full tank.

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