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Live chat Email us Service Code: 5766209265
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I would rent from them again!

Reviewed: Sun, Aug 18, 2019
About Europcar: 9.3 /10
I loved how small yet zippy it was. The only problem was the battery died on one day and while the service was super polite, I was on hold for a VERY long time, eating up a whole afternoon. Part of this was my fault. I gave them the wrong [an old] French phone number. I had to call back to fix the error and then I was listening to some pretty terrible muzak for a looooong time. Once I connected there seemed to be some confusion: I was not in the system. It didn't occur to the man that I hadn't yet even been put in the queue. Once that was cleared up it wasn't long before a serviceman helped with boosting the car. A quick tutorial on the lights, etc, when I picked the vehicle up, might have [I'm not sure why the batter died, neither was the serviceman] avoided the whole scenario. Fortunately, I didn't have a train to catch that day and it just pushed back a trip to the grocery store.
About QEEQ: 8.0 /10
Mini | Renault Twingo 2 Doors or similar

Relevant Reviews on Europcar in France

Grover Gabriel

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Reviewed: Sun, Jul 6, 2025
About Europcar: 8.0 /10
The service was okay, but we had to wait over 40 minutes to pick up the car, which is rare for a rental company to be unprepared with a vehicle.
About QEEQ: 10.0 /10

Josephine Irving

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Reviewed: Sat, Feb 1, 2025
About Europcar: 4.0 /10

York Murray

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Reviewed: Sat, Feb 1, 2025
About Europcar: 8.0 /10
The car I initially rented was too big, and they mentioned it was at T1 instead of T2 where I was initially coming from. I didn’t want to go back to T2, so they replaced it with a Mercedes V250, which wasn’t listed. The replacement car was smaller and even better.
About QEEQ: 10.0 /10

r.howard

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Small SUV | Audi Q5 or similar
Reviewed: Sat, Jun 29, 2019
“fantastic car but infotainment needed a degree in rocket science”
About Europcar: 7.3 /10
Car was superb Service was excellent More instructions need on sat nav media Was offered the wrong car

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Mini | Renault Twingo 2 Doors or similar
Reviewed: Wed, Jan 30, 2019
“A nasty gotcha”
About Europcar: 6.0 /10
Your website said cars were insured for use in Switzerland but failed to mentained wntertyres are mandated. We needed to upgrade the car to get the tyres at a cost of €210. Very unhappy and the Europcar girl was hopeless at dealing with the issue denying any association with the problem as the booking was not made directly. She then failed to give us the map for the return of the car. In Geneva finding the French side is very tricky and it took us over an hour of curcling the airport to find the place. In the end we picked up the map from the Swiss side and managed to return the car. Overall in an industry of continual gotchas this one was well up there.

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