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Search for RIGHT CARS Car Rentals in Miami
Reviewed: Mon, Feb 11, 2019
About RIGHT CARS: 2.0 /10
Do not rent from this fraudulent operation. First, when I booked an ''airport pickup'' I did not realize I would have to take TWO shuttles to get there, this took about 1 hour. But this was the least of my problems. Right-Cars is a literal scam operation. I really cannot understand how with countless reviews confirming mine that they are still in business. I wish I had read the reviews BEFORE my trip. So here is how the scam works: 1) They offered a price that appears cheaper than the others online, so I booked my car. 2) Once you get to their counter they say that you have to pay for their damage and liability insurance. I said that my card covers that. They replied that my card would cover damage but I still had to pay liability insurance unless I had my own. Luckily I had proof of my own personal liability insurance with La Capitale Insurance and presented it to them. He said that he would just have to confirm with his manager that this insurance was acceptable but that their manager was not there at the moment. He told me that in the meantime I would need to sign acceptance of their insurance for 169,40$ USD and give an additional 200$ USD deposit but not to worry as they would not actually claim it from my credit card company. They said it was just a deposit. 3) They force you to take their ''SunPAss for tolls'' and when I said I did not want it (at 15$ USD per day plus toll charges) they became very rude and aggressive. I should have left right there and then but to rent somewhere else last minute was 3 times the price so I decided to still accept the car. The car was dirty and old. When I got back from my trip they billed me all the above extras without my authorization. My credit card company is now suing them to get refunded. Whatever you do STAY AWAY FROM THESE THIEFS!!
Compact Or Larger - Vehicle Determined On Pick-up image
RIGHT CARS
FT LAUDERDALE AIRPORT(FLL)
Miami
United States
Special | Compact Or Larger - Vehicle Determined On Pick-up or similar

Relevant Reviews on RIGHT CARS FT LAUDERDALE AIRPORT

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Standard | Hyundai Sonata or similar
RIGHT CARS
FT LAUDERDALE AIRPORT(FLL)
Fort Lauderdale
United States
Reviewed: Mon, Dec 30, 2019
“They lied and said my credit card wasn't working and that it kept declining when they tried to charg”
About RIGHT CARS: 2.0 /10
They lied and said my credit card wasn't working and that it kept declining when they tried to charge the 2000.00 security deposit. i called my CC company in front of them and they told me that there was no transaction being made. They lied and said it declined because they wanted me to pay for insurance when i had proof of my OWN. i fought with him and he showed care in the world. what a shame.

Fl. tourist

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Compact | Nissan Versa or similar
RIGHT CARS
FT LAUDERDALE AIRPORT(FLL)
Fort Lauderdale
United States
Reviewed: Tue, Nov 12, 2019
“not a satisfied customer and will not rent from them again.”
About RIGHT CARS: 6.0 /10
The car rental was away from the airport. I purchased the additional insurance prior to renting the vehicle, but the service person insisted that it was not for full coverage and almost refused to rent until a purchased the additional insurance at the counter. We were unable to locate the gas door which was under the armrest on the door. We had to return the vehicle to the rental car return and go back to refill when showed how to open the gas door.

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Economy | Ford Fiesta or similar
RIGHT CARS
FT LAUDERDALE AIRPORT(FLL)
Fort Lauderdale
United States
Reviewed: Thu, Jul 25, 2019
“I Will NOT Do This Again”
About RIGHT CARS: 5.7 /10
BE WARNED: This rental company WILL find a way to uncharge you at the counter for a seemingly inexpensive rental. I declined insurance coverage because BOTH my insurance company and the rental company confirmed that my coverage was adequate over the phone and upon arrival at the counter I was told that my 100,000/300,000 coverage was inadequate and they require 300,000/500,000. They required I pay an additional $40 for my three-day rental (essentially doubling the original price). It was going to be $45 on my credit card but they dropped it to $40 since I paid cash, which seems highly suspect to me. I called my insurance company from the counter and they were willing to raise my coverage limits for the month, which would have cost me about $6-$7 but the counter associate told me that they couldn't accept that change - even if my insurance carrier faxed proof of higher coverage directly to their office - because it has to be in effect for 30 days or else it won't be "in the system". Had we not been on a schedule, I would have cancelled the reservation and gone elsewhere, even if I had to pay more to a different company, just to avoid these scam artist. This company offers very inexpensive bookings up front and then finds all sorts of ways to add charges if you are not careful (if you bring the car back with less gas, $25 fee PLUS $9 per gallon; if you don't purchase their toll pass transponder and go through tolls, they charge $25 PER TOLL you pass through). Spend the extra money to book with a reputable company who isn't going to try to rob you.

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Economy | Ford Fiesta or similar
RIGHT CARS
FT LAUDERDALE AIRPORT(FLL)
Fort Lauderdale
United States
Reviewed: Mon, May 27, 2019
“Horrible. I would never rent a car from here again.”
About RIGHT CARS: 4.0 /10
The windshield wipers were non functional. I was in a rainstorm driving blind. When I called to complain, Right Cars hung up on me and the lady was very rude.
post image

U.Malik

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Intermediate | Nissan Sentra or similar
RIGHT CARS
FT LAUDERDALE AIRPORT(FLL)
Fort Lauderdale
United States
Reviewed: Thu, Apr 11, 2019
“Worst Experience. Never Again!!!!”
About RIGHT CARS: 3.3 /10
There were hidden charges that the booking agency as well as the people at right cars did not tell me about. I was greatly disappointed and I will NEVER use your agency or right cars again. Also, I will tell as many people as I can about avoiding you. Rest Assured.

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