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Search for RIGHT CARS Car Rentals in Miami
Reviewed: Mon, Feb 11, 2019
About RIGHT CARS: 2.0 /10
Do not rent from this fraudulent operation. First, when I booked an ''airport pickup'' I did not realize I would have to take TWO shuttles to get there, this took about 1 hour. But this was the least of my problems. Right-Cars is a literal scam operation. I really cannot understand how with countless reviews confirming mine that they are still in business. I wish I had read the reviews BEFORE my trip. So here is how the scam works: 1) They offered a price that appears cheaper than the others online, so I booked my car. 2) Once you get to their counter they say that you have to pay for their damage and liability insurance. I said that my card covers that. They replied that my card would cover damage but I still had to pay liability insurance unless I had my own. Luckily I had proof of my own personal liability insurance with La Capitale Insurance and presented it to them. He said that he would just have to confirm with his manager that this insurance was acceptable but that their manager was not there at the moment. He told me that in the meantime I would need to sign acceptance of their insurance for 169,40$ USD and give an additional 200$ USD deposit but not to worry as they would not actually claim it from my credit card company. They said it was just a deposit. 3) They force you to take their ''SunPAss for tolls'' and when I said I did not want it (at 15$ USD per day plus toll charges) they became very rude and aggressive. I should have left right there and then but to rent somewhere else last minute was 3 times the price so I decided to still accept the car. The car was dirty and old. When I got back from my trip they billed me all the above extras without my authorization. My credit card company is now suing them to get refunded. Whatever you do STAY AWAY FROM THESE THIEFS!!
Compact Or Larger - Vehicle Determined On Pick-up image
RIGHT CARS
FT LAUDERDALE AIRPORT(FLL)
Miami
United States
Special | Compact Or Larger - Vehicle Determined On Pick-up or similar

Relevant Reviews on RIGHT CARS FT LAUDERDALE AIRPORT

S.Connolly

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Economy | Ford Fiesta or similar
RIGHT CARS
FT LAUDERDALE AIRPORT(FLL)
Fort Lauderdale
United States
Reviewed: Mon, Jul 29, 2019
“It is a scam! They tell you $11 a day for car? NOT TRUE!!”
About RIGHT CARS: 4.0 /10
It is a scam! They tell you $11 a day for car. If you want their car you must purchase their insurance, and toll pass from them. By the time you are done, you are paying over $180 a day for a Ford Fiesta. The guys at the counter was very nice! We refused to rent a car from them, so they took us back to the airport.

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Economy | Ford Fiesta or similar
RIGHT CARS
FT LAUDERDALE AIRPORT(FLL)
Fort Lauderdale
United States
Reviewed: Thu, Jul 25, 2019
“I Will NOT Do This Again”
About RIGHT CARS: 5.7 /10
BE WARNED: This rental company WILL find a way to uncharge you at the counter for a seemingly inexpensive rental. I declined insurance coverage because BOTH my insurance company and the rental company confirmed that my coverage was adequate over the phone and upon arrival at the counter I was told that my 100,000/300,000 coverage was inadequate and they require 300,000/500,000. They required I pay an additional $40 for my three-day rental (essentially doubling the original price). It was going to be $45 on my credit card but they dropped it to $40 since I paid cash, which seems highly suspect to me. I called my insurance company from the counter and they were willing to raise my coverage limits for the month, which would have cost me about $6-$7 but the counter associate told me that they couldn't accept that change - even if my insurance carrier faxed proof of higher coverage directly to their office - because it has to be in effect for 30 days or else it won't be "in the system". Had we not been on a schedule, I would have cancelled the reservation and gone elsewhere, even if I had to pay more to a different company, just to avoid these scam artist. This company offers very inexpensive bookings up front and then finds all sorts of ways to add charges if you are not careful (if you bring the car back with less gas, $25 fee PLUS $9 per gallon; if you don't purchase their toll pass transponder and go through tolls, they charge $25 PER TOLL you pass through). Spend the extra money to book with a reputable company who isn't going to try to rob you.

J.Lytle

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Compact | Nissan Versa or similar
RIGHT CARS
FT LAUDERDALE AIRPORT(FLL)
Fort Lauderdale
United States
Reviewed: Mon, Jul 22, 2019
“Extremely horrible dissatisfied”
About RIGHT CARS: 7.3 /10
We feel that we were scammed because they lied and forced you to buy their insurance and forced you to buy the Sunpass if you didn’t have $300,000 in property damage they made you purchase their insurance and it does not say anywhere about that until you get to their counter I will never rent from this place again . We would definitely like a refund !!!

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Economy | Ford Fiesta or similar
RIGHT CARS
FT LAUDERDALE AIRPORT(FLL)
Fort Lauderdale
United States
Reviewed: Thu, Apr 18, 2019
“Do not rent from Right Cars.”
About RIGHT CARS: 3.0 /10
Absolutely a nightmare. I didn't realize it was off-site from the airport, there were no instructions for how to find Right Car, and it wasn't even easy to figure out from my confirmation email what the rental company was. I finally figured it out, called them, and they said they would send a shuttle. A shuttle driver from another company ended up giving me a ride to Right Cars, and he pointed out to me that the Right Cars shuttle hadn't even left. They required a copy of my insurance, which is not normal, and they also required a TWO THOUSAND DOLLAR DEPOSIT which is not normal. When they tried to swipe my credit card, it didn't go through - there was no reason for that, because I have a far more than $2000 limit on my card - and they swiped a second of my credit cards which also didn't go through, again for no discernible reason. The customer service person said that after two swipes, she couldn't swipe it again, and there was no other way for her to rent me a car, so after wasting 45 minutes between the shuttle and this BS company while my grandfather was on his deathbed, I ultimately was not able to rent a car and had to go back to the airport in a Lyft to rent a car from another company at the last minute. I looked on Yelp and this company has an AVERAGE of one star. You should be ashamed of yourself for supporting this scam business.
About QEEQ: 10.0 /10

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Compact | Nissan Versa or similar
RIGHT CARS
FT LAUDERDALE AIRPORT(FLL)
Fort Lauderdale
United States
Reviewed: Wed, Mar 20, 2019
About RIGHT CARS: 8.7 /10
The windshield was very dirty inside, I had to buy windex to clean it up to avoid reflection issue at night.
About QEEQ: 10.0 /10

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