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Search for Routes Car Rentals in Chicago

Excellent price but service at the counter was very poor in checking out and in returning the vehic

Reviewed: Sat, Aug 24, 2019
About Routes: 7.0 /10
Routes did not have the vehicle I ordered. I was forced to take a smaller vehicle than my needs required. I got a very inexperienced counter person who was receiving no help from the other staff. It took a lot longer than It should have. Parking lot was very packed with cars. No room in the lot.
About QEEQ: 10.0 /10
Dodge Grand Caravan image
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Full Size Van | Dodge Grand Caravan or similar

Relevant Reviews on Routes Chicago Airport

M.Pitt

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Tue, Jan 21, 2020
“Great service, clean cars.”
About Routes: 9.7 /10
Would be good to give time estimate to reach the Routes desk, it took me about 30 minutes to find the place.
About QEEQ: 10.0 /10

D.Misch

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Intermediate | Toyota Corolla or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Sat, Nov 9, 2019
“Unpleasant pickup process.”
About Routes: 8.7 /10
Did not realize car pickup occurred at site remote from main rental car pickup site. Too much additional time involved! Also, long wait once arrived at Routes rental pickup site. Also, learned at pickup site that insurance card had to be provided. Not made clear enough at time of booking, and did not print out with pickup instruction sheet.
About QEEQ: 8.0 /10

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Full Size Van | Dodge Grand Caravan or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Sat, Jun 1, 2019
“Could have been better....”
About Routes: 7.3 /10
I had booked the seven-passenger van. Then I told my group to use your company for rentals. When I got to the pick-up location. Your staff said We have a 7 passenger Tacoma only. We needed space for luggage. After 30 minutes of wait, she brought the van. My group had cars reserved both got Jeep wranglers.
About QEEQ: 10.0 /10

P.Burke

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Large SUV | Dodge Durango or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Thu, May 23, 2019
“Good service good price and good car”
About Routes: 9.0 /10
Good car good service no issues
About QEEQ: 10.0 /10

Mohammad Siddiqui

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Economy | Toyota Yaris or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Thu, May 16, 2019
“Unbelievable”
About Routes: 9.0 /10
Yes, I wish I could have the same deal and experience for my immediate trip.
About QEEQ: 10.0 /10
Yes, yes, yes...

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