The car was excellent

Yes ended up in a Nissan Rogue

Was very surprised to get the price drop. Waiting for the credit to be applied now.

Excellent service and vehicles. I've used them at least 6 times in the past year and they have been excellent to deal with.

Amazing deals.

Terrible service. Due to a credit card machine issue on their end, we waited over an hour to have our rental processed. No apologies from staff. Terrible.

Terrible service. Spent over 1.5 hours to pick up the car. Car was reserved for 9am and paid for, I went there at noon and still the car was not available. I had to drive with them to the pick up lot 15 minutes away to collect the car. On reaching there, the first car had a flat tire and they gave us another car. They also charged for extra KM when the booking page said 3500KM included. It was a terrible experience.

Like: Very friendly & efficient staff, they even gave us a free upgrade :) They provide a shuttle to & from the Viscount station.
Dislike: When we first called we didn't understand that the person was saying Routes, we thought they were saying Ruth"s. We eventually figured it out.