The car was excellent

Great price, nice vehicle.

Easy to use, good customer service.

Car was good, line up at pick up was very long, vehicles were not available. It took me close to 2-3 hrs for pick up

Great

Very crowded, but the car was brand new what exceeded my expectations! Very good experience!

EasyRentCars is my favourite always, the best prices with the best options!

I spent almost 2 hours at the pick up store. The process to get a car form Routes is so so lengthy and paper based and tiring that in that same time I could file my papers and start running for the Premier of Ontario. I mean its just crazy long process - location is short staffed as well. I still gave 4 star rating just because the person at the counter was courteous though also already frustrated with that kind of paperwork. I could actually see their coffee cup filled and cold - their management has to do something about this crappy situation. There were abt 6 people ahead of me in the queue and still I spent abt 2 hours picking the car.

All well

Like: I liked all the process
Dislike: Well the bad thing was that I lost my wallet and the last time I used it was when I had to show Drivers licience and my insurance card. I thought I must have left it on the counter but when I returned from vacation the people working at the counter said there was nothing there.