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Search for Routes Car Rentals in Toronto

Very unpleasant after a long day of travel.

Reviewed: Sat, Aug 17, 2019
About Routes: 4.0 /10
The staff at Routes during our pick up was very rude and un-accommodating. We were originally picked up by a shuttle bus that didn’t belong to Routes, and taken to the wrong location. Once back at the airport and had the shuttle come again, the driver was very rude and told us we wouldn’t fit. We had a screaming baby and 2 small kids with us, and he was not willing to accommodate us at all. Or even offer any compassion to our situation. When we arrived at Routes the desk staff was rude, pushy and difficult to deal with. Overall Routes was not a pleasant place to rent from.
About QEEQ: 10.0 /10
Very easy service to work with.
Jeep Cherokee image
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Medium SUV | Jeep Cherokee or similar

Relevant Reviews on Routes Toronto Airport

S.Agrawal

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Compact | Nissan Sentra 2 Doors or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Fri, Oct 10, 2025
“It is always a greatexperience with Routes car rental and Qeeq”
About Routes: 10.0 /10
It is always a good experience with Routes car rental
About QEEQ: 10.0 /10
It is always a good experience with Qeeq

Ira Julia

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Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Mon, Jun 3, 2024
About Routes: 2.0 /10

Veromca Juliet

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Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Tue, Oct 29, 2019
About Routes: 8.0 /10
Cheap

M.Kalember

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Medium SUV | Nissan Rogue or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Thu, Feb 21, 2019
“f”
About Routes: 9.7 /10
At pickup I was asked if I had rental insurance and there has been no other car rental company that has ever requested this additional information. I had to call in to my insurance company as I did not have the right paperwork to prove this to the Customer Service Rep. She stated that this requested is on the website but I still have yet to find it and she wasn't able to direct me to that particular request.
About QEEQ: 8.0 /10

TorontoCar

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Full Size Van | Dodge Grand Caravan or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Mon, Feb 4, 2019
“Car wasn't as advertised”
About Routes: 8.7 /10
Car provided wasn't as advertised. The car received was good but I needed more space for bags, hence had to take more trips and cost me more. The pick up wait was over an hour. The drop off time was smooth and quick. If you could lower your prices more, this would help me book more.

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