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Search for Routes Car Rentals in Toronto

Very unpleasant after a long day of travel.

Reviewed: Sat, Aug 17, 2019
About Routes: 4.0 /10
The staff at Routes during our pick up was very rude and un-accommodating. We were originally picked up by a shuttle bus that didn’t belong to Routes, and taken to the wrong location. Once back at the airport and had the shuttle come again, the driver was very rude and told us we wouldn’t fit. We had a screaming baby and 2 small kids with us, and he was not willing to accommodate us at all. Or even offer any compassion to our situation. When we arrived at Routes the desk staff was rude, pushy and difficult to deal with. Overall Routes was not a pleasant place to rent from.
About QEEQ: 10.0 /10
Very easy service to work with.
Jeep Cherokee image
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Medium SUV | Jeep Cherokee or similar

Relevant Reviews on Routes Toronto Airport

J.Kambo

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Intermediate | Toyota Corolla or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Mon, Sep 9, 2019
“Great Service!”
About Routes: 10.0 /10
On line the hours were 7:00 am opening however the shop did not open until 7:30, so we had to wait half hour until we were able to pick up the car. Otherwise everything was great! Quick service, clean car. We will book again. hank you
About QEEQ: 10.0 /10

C.Robitaille

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Full Size Van | Dodge Grand Caravan or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Thu, Aug 22, 2019
“Canadians read the Terms related to KMs.”
About Routes: 8.7 /10
I expected 3500km but was told the policy for Canadians is 200 per day totalling 600. There was no flag to review the terms. Thankfully the rep allowed 500 per day, although I used more than that. Very upsetting to be put in that position.

L.Christodoulou

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Economy | Kia Rio or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Fri, May 31, 2019
“Great”
About Routes: 9.0 /10
Yes
About QEEQ: 10.0 /10

F.A.

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Medium SUV | Nissan Rogue or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Mon, May 27, 2019
“Great value and service”
About Routes: 9.7 /10
Routes has now served me on 4 occasions in the past year now. Somehow, they keep exceeding my expectations. Vehicle selection is great and the customer service has been excellent. I have to commend their counter service rep. Vivian on going above and beyond.
About QEEQ: 10.0 /10

JDD

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Intermediate | Toyota Corolla or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Fri, Mar 8, 2019
“The car not cleaned, no coolant, no windshield washer fluid, etc...”
About Routes: 6.3 /10
We have asked for the following refunds without a response as of today. coolant: 15.26 windshield fluid: 3.11 not incursion into USA: 13.00 TOTAL: CANADIAN $31.37
About QEEQ: 7.0 /10
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