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Search for Routes Car Rentals in Toronto

Very unpleasant after a long day of travel.

Reviewed: Sat, Aug 17, 2019
About Routes: 4.0 /10
The staff at Routes during our pick up was very rude and un-accommodating. We were originally picked up by a shuttle bus that didn’t belong to Routes, and taken to the wrong location. Once back at the airport and had the shuttle come again, the driver was very rude and told us we wouldn’t fit. We had a screaming baby and 2 small kids with us, and he was not willing to accommodate us at all. Or even offer any compassion to our situation. When we arrived at Routes the desk staff was rude, pushy and difficult to deal with. Overall Routes was not a pleasant place to rent from.
About QEEQ: 10.0 /10
Very easy service to work with.
Jeep Cherokee image
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Medium SUV | Jeep Cherokee or similar

Relevant Reviews on Routes Toronto Airport

Anonymous

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Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Thu, Jan 1, 2026
About Routes: 10.0 /10
Had a really great car rental experience overseas.
About QEEQ: 10.0 /10

B.Rizkallah

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Compact | Toyota Corolla or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Wed, Mar 4, 2020
“An awesome service”
About Routes: 10.0 /10
I got a pleasant surprise with car upgrade. Staff were very pleasant at pickup he was very friendly. Also got a brand new car.
About QEEQ: 10.0 /10
It is awesome. My only comment is now I didn’t get my points and that I have to scan my final bill which I was not given and Routes said they would send it by email and till now it was not sent.

Jason D

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Economy | Toyota Yaris or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Thu, Sep 5, 2019
“Excellent experience”
About Routes: 9.0 /10
I had a fantastic experience here. Very fast service, not the most friendly but I would rather quicker service anyway! The shuttle bus worked very well and ran every 15 minutes, only took 5 mins to get to the terminal. I had a lovely brand new car. Booked economy size (voucher stated Toyota Yaris hatchback or similar) and received a huge Kia Forte sedan! It was great :-) No unexpected extras, would definitely rent here again
About QEEQ: 10.0 /10
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A.Kodsi

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Medium SUV | Nissan Rogue or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Wed, Aug 21, 2019
“Excellent experience”
About Routes: 10.0 /10
Brand new car , competitive prices in comparison with other rental companies
About QEEQ: 10.0 /10
Offers better than other websites especially if a coupon is used

Dana S

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Intermediate | Toyota Corolla or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Wed, Aug 14, 2019
“Convenient process and top rate vehicle”
About Routes: 10.0 /10
I was surprised that this was a brand new vehicle - I was quite possibly the 2nd person to ever drive it
About QEEQ: 10.0 /10
I use them all the time - so far they can't be beat!

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