Don't take Routes

Long time for pick up car to collect from terminal, car was not ready when we arrived. Staff were very helpful though! Dropping off was a breeze and driver to airport was amazing!

Lady attended me was so understanding and I think she provided good service. I forgot her name but I hope next time she attends me as well.

Location was just a bit hidden but overall it was good. still waiting for the 500 cad deposit to clear.

They really need to organize their offic, they were going back and forth into the back office. The agent took a phone call while checking me in, they need one person answering calls. When I checked out, the woman seemed to helping multiple customers at one time. After we return the car, most of us are going to the airport for our flight home. They really need to organize and delegate duties.