Fabulous addition to our holiday in New England.

Our English is not very good, but the front desk staff was very friendly and helped us complete all the rental procedures. Their attitude was excellent, and this company is trustworthy.

No upselling and no extra charges.

The vehicle was in really bad condition Every time I braked the whole car would shake. Every time I drove fast the car would star making noises, the pick up speed is really bad. The service of the staff of budget was pretty grumpy and when I went into the office there after dropping of the vehicle the lines were so long I would have missed my flight if I would have waited in line. I don’t believe I should be paying for this rental and I expect a refund.

The car was not full of gas as promised, half full. Spoke with their customer service and supplied picture of half filled gas tank. Noted and taken care of at Pittsburgh Airport on return. This is why it took about 15 minuets to return. Leaving Grand Rapids was about 15 minutes as well, completing reservation was about 10 min because of my questions. Everyone was very nice and courteous from Budget! TY!

Easy and quick to use your service and I will again. TY!