Originally booked a Peugeot 2008 with a pickup time of 10:00 AM. Arrived at the pickup location more than an hour early and was informed that an extra charge of €280 would apply if the car was picked up immediately. Decided to wait until 10:00 AM to avoid the fee. The vehicle provided was a Jeep with over 90,000 kilometers, covered in scratches. Negotiated to change the car but was initially denied. Upon further inspection, found that one of the rear seatbelts was missing a buckle. After confirming the issue, they replaced the vehicle with a brand-new Peugeot 2008. Only a €120 deposit was charged. The vehicle swap process was very smooth.

The pick-up location is easy to find; the service is attentive and friendly; the car is in great condition, a brand new 2024 Clio; returning the car is convenient.

The staff at the pickup were polite helpful and spoke excellent English

The booking process for an app based service was very good.

Waited a very long time in the queue but when we got to the front, Liam was extremely helpful

Wouldn’t let me add 2 car seats at point of booking so I had to follow up separately to do this. Customer service were helpful though