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Absolutely disgusting car was not as described customer service extremely poor and drop off.

Reviewed: Mon, Sep 16, 2019
About Yes Rentals: 2.3 /10
Customer service extremely poor discrepancy over condition of car at pick up discrepancy over drop off no transfers to airport
Intermediate | Toyota Corolla or similar

Relevant Reviews on Yes Rentals Yes Rentals Auckland

Nora Violet

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Reviewed: Fri, Mar 15, 2019
About Yes Rentals: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

M.Thakkar

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Compact | Toyota Corolla or similar
Reviewed: Tue, Feb 11, 2020
“Not good this time. I do not recommend the Yes Car Rental”
About Yes Rentals: 6.3 /10
I was not conveyed by staff that I have to pay $35 in addition to what I have paid up front. I went to drop off the car and I was told that to go to Airport I need to pay $35 or else I need to Walk.
About QEEQ: 10.0 /10
The booking process is so easy and price is very competitive always. This is my third booking in few months. However, It was disappointing that at this time neither Easy Car rental nor Yes Rental told me that there was hidden charge and I have to pay $35 to pay to go to Airport after drop off.

farah_m

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Economy | Mazda 2 or similar
Reviewed: Thu, Jan 9, 2020
“ok car”
About Yes Rentals: 8.0 /10
The car was older than we expected, and the GPS did not have english capability; it was all in Japanese, and those who worked at the car rental agency couldn't fix it or swap to another car that had an english GPS. Brakes were also not very strong.
About QEEQ: 8.0 /10

P.Hensen

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, May 23, 2019
About Yes Rentals: 8.3 /10
After hours pick up was shocking. The rest was great thanks
About QEEQ: 8.0 /10

K.S. HO

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Full Size Van | Toyota Alphard 7 Seats Guaranteed model
Reviewed: Tue, Apr 23, 2019
“Good car with excellent drop off service”
About Yes Rentals: 8.7 /10
As I arrived at AKL airport at the time out of the office hours of Yes Rentals, so I have to pick up my car at Park & Fly. This would be quite time consuming. Other than that, everything is good.
About QEEQ: 10.0 /10
I love the full coverage insurance provided. It gives a peace of mind for the whole trip.

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