Ok.

Overall service was satisfactory, but during pickup, the staff seemed to treat us differently. We had two families renting cars, and at first, they tried to push me to upgrade. When I refused, I ended up with a Series 1 car, which was very small and not the specified SUV model. However, my friend with the same reservation was upgraded to a Series 3 for free. The only apparent difference was that I was served by a South Asian staff member. Everything else was fine.

Everything was ok. We got a clean car, almost brand new one. Thanks!

The booking proces went smoothly. Everything was ok!

Great car - modern and clean, drove well.

See above - love the price job feature!

The staff were the most courteous of any airport we have used. We were very impressed with the efficiency,and clarity of the insurance and the car was not the one we ordered but an excellent Citroen. Thankyou

The web site was easy to follow and the booking also Thankyou

The car was not in the same class I had booked. It was dirty and had lots of scratches and a wheel trim missing and was nothing like the pictures on the website. when I complained they said it was all available and because I did'nt book direct with them I had no other choice but to upgrade and pay extra for a decent car. In My opionion this was disgusting and told them so.