great car, Easyrent price was great (but not Europcar that charged $89 for one day!)

M.Parry-Jones

Australia

Reviewed: Tue, Sep 24, 2019

About Europcar: 9.0 /10

Europcar experience was poor to average - the car was great but at pick up it took around 30 minutes per pick up at the service desk - there were three pick ups. Too long since we all had online bookings. And there is nowhere to sit while waiting and waiting. I had reason to call the 1300 Europcar number during the rental to extend the rental and it failed so badly on every count. She kept me on the phone for a long time and then said she couldn't confirm the extension nor how much it would cost but I would get an email to confirm, the email never arrived. Fortunately I managed to find the local number and they were helpful.

Europcar

Townsville Airport(TSV)

Townsville

Australia

Full Size | Toyota Camry or similar

7-day rental

Relevant Reviews on Europcar in Australia

Annabelle Robeson

Australia

4-day rental

Europcar

Launceston Airport(LST)

Launceston

Australia

Reviewed: Fri, Oct 13, 2017

About Europcar: 10.0 /10

The service was very efficient. Since the rental fee was prepaid, the car pick-up process at the store was super quick. I paid a 100 AUD deposit, which was reasonable. When returning the car, I parked and saw an elderly gentleman inspecting the vehicle. After a quick two-minute check, everything was good, and I was able to leave immediately.

About QEEQ: 10.0 /10

Teresa Herty

Australia

5-day rental

Europcar

Adelaide Airport(ADL)

Adelaide

Australia

Reviewed: Wed, Oct 4, 2017

About Europcar: 10.0 /10

The pick-up point is right at the airport parking lot, with clear signage from various rental companies, making it very convenient. The pick-up procedure is not complicated. My English is quite average, but the staff was very patient, spoke slowly, and used written diagrams, making communication smooth. The car was new, with only 4000 kilometers on it. The Mitsubishi SUV was fuel-efficient, covering nearly 1000 kilometers in 5 days. The only drawback was that it felt slightly underpowered on uphill drives. Overall, it's a good experience.

About QEEQ: 10.0 /10

Leila Tommy

Australia

1 days rental

Europcar

Cairns

Australia

Reviewed: Tue, Jul 19, 2016

About Europcar: 10.0 /10

Picked up the car at the airport, the staff was very helpful. The car was in great condition and easy to drive. Returning the car was also very convenient. I accidentally left my tripod in the car, and the staff kindly helped to retrieve it. Very grateful.

A.Tong Hau Oon

Australia

5-day rental

Intermediate | Toyota Corolla or similar

Europcar

Sydney Kingsford Smith Airport(SYD)

Sydney

Australia

Reviewed: Mon, Oct 7, 2019

About Europcar: 8.0 /10

Convenient car collection as it’s in the airport terminal.