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Search for Europcar Car Rentals in Townsville

great car, Easyrent price was great (but not Europcar that charged $89 for one day!)

Reviewed: Tue, Sep 24, 2019
About Europcar: 9.0 /10
Europcar experience was poor to average - the car was great but at pick up it took around 30 minutes per pick up at the service desk - there were three pick ups. Too long since we all had online bookings. And there is nowhere to sit while waiting and waiting. I had reason to call the 1300 Europcar number during the rental to extend the rental and it failed so badly on every count. She kept me on the phone for a long time and then said she couldn't confirm the extension nor how much it would cost but I would get an email to confirm, the email never arrived. Fortunately I managed to find the local number and they were helpful.
Toyota Camry image
Europcar
Townsville Airport(TSV)
Townsville
Australia
Full Size | Toyota Camry or similar

Relevant Reviews on Europcar in Australia

Agnes Powell

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Europcar
Sydney
Australia
Reviewed: Wed, Oct 2, 2024
About Europcar: 10.0 /10
Very satisfied! The car was brand new, spacious, and perfect for long trips.
About QEEQ: 10.0 /10

Edward Sutrisno

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Large SUV | Toyota Kluger or similar
Europcar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Thu, Feb 20, 2020
“Got an Isuzu MUX instead of Toyota Kluger, pickup counter hard to reach by phone”
About Europcar: 8.3 /10
We were hoping to get a Toyota Kluger but got an Isuzu MUX instead which has less trunk space. The car was quite new with 5000 km mileage. The off airport pickup counter was a 5 minute drive with the shuttle bus. It took me a long time to reach the branch by phone when i wanted to ask for directions to the shuttle bus pickup point. It took us nearly an hour to get to the pickup counter and get our car. Returning the car in Sydney airport was super fast.
About QEEQ: 10.0 /10
Everything went smoothly. Good deal on the rental, thanks!
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L.Halliwell

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Full Size | Holden Commodore or similar
Europcar
Launceston Airport(LST)
Launceston
Australia
Reviewed: Wed, Jan 8, 2020
“Charged for extra fuel despite filling tank in car return”
About Europcar: 9.0 /10
I waited a long time to get the car. Then I found unreported damage so I had to go back to notify staff. Then I got charged for fuel on the return despite filling up less than a kilometre from drop off point.
About QEEQ: 10.0 /10
Went smoothly

P.Humphreys

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Intermediate | Toyota Corolla or similar
Europcar
Tamworth Airport(TMW)
Tamworth
Australia
Reviewed: Sun, May 5, 2019
“Good price, no hassles, free upgrade.”
About Europcar: 9.3 /10
My flight got cancelled (first leg of two) meaning I was delayed arriving at my destination, and so I contacted Europcar to inform of the delay. Unfortunately Europcar didn't inform the local operator at Tamworth, but fortunately he was at my flight for another customer anyway. No harm done. And he kindly gave me an upgrade to a larger vehicle. Also allowed me town rather than airport drop-off for no charge, which suited me better since I was leaving by train, not air. All the vehicles there were impacted by a large hailstorm several weeks before, but the vehicle worked just fine.
About QEEQ: 9.0 /10
Platform was fine. The incentive for me to use Easyrentcars rather than direct to Europcar was to get better price insurance through the master AXA policy.

K.Weaver

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Intermediate | Toyota Corolla or similar
Europcar
Darwin Airport(DRW)
Darwin
Australia
Reviewed: Thu, Jul 26, 2018
“Very happy”
About Europcar: 10.0 /10
Like: Upgraded our vehicle and made the trip fantastic. Thank you.

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