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Good but could have been better.

Reviewed: Mon, Sep 30, 2019
About Hertz: 7.3 /10
Our fault I guess but the pick up point was not close by Chicago City Centre and our Lyft driver had a little difficulty finding it. Staff at the centre were helpful as when the SatNav arrived the holder for it was not compatible with the unit. One of the ladies gave us her car phone holder which did the job to a fashion but the unit was prone to falling off it. Expected better when paying upwards of $300 for the satnav rental. One big issue for us was that after a few days the car system alerted us to low air pressure on front os tire. I topped it up at an airline but thereafter we we had to top it up each day at the start of our days travels which was a bit of a pain. The car performed well enough though throughout the journey. Car was a Jeep Cherokee and was big enough for our needs.
About QEEQ: 9.0 /10
Can’t fault Easyrentcars.com. Good process and price
Medium SUV | Jeep Compass or similar

Relevant Reviews on Hertz in United States

Anonymous

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Reviewed: Tue, Dec 23, 2025
About Hertz: 8.0 /10
It was okay overall, but there were no other cars available when I wanted to change.
About QEEQ: 10.0 /10

Marico Wagner

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Reviewed: Tue, Aug 27, 2024
About Hertz: 10.0 /10
Pretty good, no upselling, no waiting, no crowds, no queues.
About QEEQ: 10.0 /10

Andrea Conrad

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Reviewed: Sun, May 5, 2024
About Hertz: 8.0 /10
The service was good, but they pushed for vehicle upgrades and additional insurance costs. Didn't feel good about it.
About QEEQ: 8.0 /10

D.Connall

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Intermediate | Toyota Corolla or similar
Reviewed: Sun, Nov 10, 2019
About Hertz: 9.0 /10
Unfortunately the car I had booked was not available so I was given a smaller car without gps which made the trip more difficult
About QEEQ: 10.0 /10
Really easy to use

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Compact | Ford Focus or similar
Reviewed: Tue, Mar 19, 2019
About Hertz: 2.0 /10
They cancelled my confirmed reservation and left no voicemail and sent no email. They suggested I take Lyft.

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