Always a great experience.

Quite good. Discovered two hours before departure that my credit card had a UnionPay logo and had to make a last-minute booking, and it was still possible to secure a car, which felt very reassuring. However, the clarity of the store instructions could be improved.

The car rental place at Salt Lake City Airport is very easy to find, right within the airport. The rental procedure is very convenient and quite fast. After completing the rental process, you can go down one level to the car pickup area. Just find your car according to the designated number, the key is in the car, and you can drive off right away. They just didn't inform me that the car model was changed, but it might be a car of the same grade.

Very convenient, and the service is excellent.

Satisfied, but there was no notice that the car must be returned with a full tank, which caused me to pay full price for half a tank upon return.

Like: best rental adventure ever...the ability to pick any vehicle in your category is a great bonus...vehicle was almost new, got great fuel economy, and was fun to drive
Dislike: don't know anything that could have made this a better rental