Always a great experience.

Lamentable! Contraté un mistery car para ver como me podían sorprender como cliente y descubrí que es solo una manera de engañar a los clientes y hacerlos pagar más. En el mostrador te dicen que solo son electricos y te hacen pagar mas por uno a gasolina y además de tamaño mas grande. Me cargó todo en la tarjeta que en teoria era de garantía sin decirme los costos. Nunca más!

Se prestan a esta maniobra de Dollar, no quede conforme.

Terrible service. Even after making it clear that I did not want any extras, they added roadside assistance without informing me. There were no fee notifications on the signature pad, which is very deceptive.

The car we got wasn't new; it had already run over 30,000 miles and felt quite heavy to drive. The staff at the rental store asked if we wanted to buy towing insurance, we said we had already purchased full supplemental insurance and didn't need it. However, he still added the towing insurance without our consent. When we asked why there were additional $36 charges on the receipt, he said it was for taxes. We were in a hurry and didn't check carefully at the time, but later we found out it was for the towing insurance. This behavior is very dishonest.

The staff were friendly, the car was in good condition, great value for money, everything went smoothly

Like: Easy pick up/drop off.