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Search for Routes Car Rentals in Vancouver

Nightmare to start my HOLIDAY dealing with ROUTE !!!!!!!!!!

Reviewed: Wed, Oct 9, 2019
About Routes: 3.7 /10
Terrible location. Terrible staff, Terrible service, I wish I did not deal with the "ROUTE" dealer. I spent over 2 hours to pick up the car, because the cars are filthy and stinky. Dog hair everywhere, ............ the list could go on and on ...... will take them off my list and will let all my friends know . Most of all, After I waited for over an hour dealing with all these problems, one of the staff told me that " I had enough of you and I do not want to deal with you". What kind of customer's service is this!!!!!!!!!!
Dodge Durango image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Large SUV | Dodge Durango or similar

Relevant Reviews on Routes Vancover Airport - Routes

P.Esquivel

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Full Size Van | Dodge Grand Caravan or similar
Routes
Vancouver
Canada
Reviewed: Thu, Oct 28, 2021
“Spacious. Practical. Amazing.”
About Routes: 10.0 /10
This worked out absolutely perfect, considering I needed a vehicle that had space and unlimited kilometers. AND when I called to try and extend my rental, the gentleman working at Routes made it SUPER easy!
About QEEQ: 10.0 /10
QEEQ has once again done it! A great deal on a great vehicle. If I had a soccer team to drive around, I could have used this vehicle to it's FULL POTENTIAL!

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Full Size Van | Dodge Grand Caravan or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sat, Aug 10, 2019
About Routes: 8.0 /10
Long wait time to get car. Under staffed with front desk representatives.
About QEEQ: 10.0 /10

D.Chowdhury

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Medium SUV | Nissan Rogue or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Wed, Jul 17, 2019
About Routes: 6.7 /10
The wait time was long and they did not have a Nissan Rogue but gave us a Jeep wrangler which they had to clean while we were waiting. They took a $C500 deposit which has not been credited as of today. Not sure why they have to take this when they have my card on file. Not sure if I would go back to them again.
About QEEQ: 10.0 /10

B.Dorsey

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Intermediate | Toyota Corolla or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Wed, Jul 3, 2019
About Routes: 7.0 /10
They didn't have any cars so they ended up giving us a Van. Which ended up costing us almost twice as much in gas. Van was good, everything worked well.
About QEEQ: 8.0 /10

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Medium SUV | Nissan Rogue or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sun, Jun 16, 2019
About Routes: 6.7 /10
We had to wait 30 minutes for the van to drive us to the airport. Because of this, we missed our 1 hour window to check our bags in. Because of this, I had to dispose of $50 worth of items I couldn't bring onto the plane. Also, when we received the car it was very dirty on the inside and outside. However, overall check-in/check-out service with somewhat quick.
About QEEQ: 7.0 /10

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