I would never rent with them again.

My only criticism was that the Vancouver was way understaffed!! Fortunately I ran to be first in line at when the shuttle dropped off, but there was only one person at the desk. Longer line to pick up was noted when I dropped off. Vancouver location quite odd--an old chinese restaurant with booths still n place.

Ridiculously slow service both upon arrival and departure was even worse It took over 45 minutes from the time we dropped off vehicle b4 the shuttle driver arrived to bring us to the airport

It had sticker glue on the side window (fairly large) that was a little embarrassing. I would’ve appreciated if not being on the car.

I waited a fair time for pick up but some other folks said they’d been waiting almost 40 mins to be picked up by the shuttle. I would now only use your service when I expect to have tons of time.

0 customer service. I needed help to start the car at remote area they did not help me. I’m very disappointed with the service.

Got a brand new Nissan Rogue as a free upgrade. Amazing Service.