bonne prestation générale

The return process is unclear. After returning the car, there's no receipt provided. How can I prove that the car has been returned?

The car rental process was smooth. The first car had a broken turn signal light, but they replaced it right away. However, the second car might have been operated incorrectly, causing the battery to drain. Since it was Sunday and the rental company was closed, I had to get help from a local mechanic to jumpstart it. I recommend checking the user manual before driving.

Very professional and considerate! We initially booked a Mercedes B-Class, but seeing that we had a lot of luggage, the staff upgraded us to a brand new Touran. Awesome!

L'adresse indiquée sur le contrat pour restituer le véhicule (avenue Gustave V) n'est pas celle du garage (rue Halevy), mais celle du bureau ... d'où une perte de temps dans les encombrements de fin de matinée à Nice. L'employé,pourtant pas seul dans l'agence, n'a pas accepté de prendre en charge le véhicule et nous avons donc perdu beaucoup de temps ! Par ailleurs, ayant demandé qu'un taxi soit appelé, il nous fut indiqué qu'une station était au bout de la rue ! nous sommes donc parti en traînant nos valises, bien énervés !

The returning of the car was awful. We were provided zero information about returning the car to the French side of Geneva airport which meant we nearly missed our flight home. It was only until we went to see the Europcar Swiss side team that we received a map to access the French side which was extremely complicated to say the least. Will never use europcar again