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Live chat Email us Service Code: 4190575040
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Reviewed: Wed, Oct 23, 2019
About ACE Rental Cars: 9.0 /10
Everything was perfect except the phone didn’t answer. The recorded message said we had to stay on the line to arrange pickup, but then on all 3 phone numbers we were put through to a message bank and there was a message “the message bank of (number) is full. Please try again later. Not only us but two other renters did the same. There was a lot of anxiety and stress which was unnecessary even though the shuttle came within about 15 mins.
About QEEQ: 10.0 /10
Economy | Toyota Corolla Hatchback or similar

Relevant Reviews on ACE Rental Cars Melbourne Airport

Yean kwong Alex tan

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Small SUV | Nissan Qashqai or similar
Reviewed: Sat, Mar 6, 2021
About ACE Rental Cars: 10.0 /10
No comment
About QEEQ: 10.0 /10

Tabrez

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Medium SUV | Toyota RAV4 or similar
Reviewed: Sun, Feb 23, 2020
“Pathetic”
About ACE Rental Cars: 2.0 /10
Worst service anyone could ever experience. I waited with my family outside the terminal in the brown bus shelter for over an hour and half but no one turned up to pick us so eventually we had to call a family to pick us up because all the other rental car company’s were fully booked so couldn’t get the car from anyone else either. It was cold and my kids were freezing in the cold while we waited for Ace rental car shuttle

H.Sunderland

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Medium SUV | Kia Sportage or similar
Reviewed: Tue, Jan 7, 2020
“Very good, after the pick up issues”
About ACE Rental Cars: 8.3 /10
I’ve already explained to Ace that their pick up processes are inadequate but the car was very good value for money
About QEEQ: 10.0 /10

Wendy Yeo

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Fri, Sep 6, 2019
“Great experience!”
About ACE Rental Cars: 9.3 /10
Pick up and drop off was smooth. Car was in great condition. No pushy sale from staff, which was great, but staff simply just gave us car key without directing or gave instruction to the car location. We witnessed other staffs brought their customers to the car. Dissatisfied with this as we did not know where to get the car and had to get another employee to help us. Other than that, all was good.
About QEEQ: 10.0 /10
Easy and straight to the point booking. Drop price worked like magic! Love this function!
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View more >
Economy | Toyota Corolla Hatchback or similar
Reviewed: Sun, Sep 1, 2019
“Easy and affordable rent”
About ACE Rental Cars: 9.3 /10
Got confused with pick up location. Was brought to apparently old address.
About QEEQ: 10.0 /10
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