The car rental company saw we were a family of three and suggested changing to an SUV, which turned out to be the right choice.

Very satisfied, got the car in the color I wanted.

There was a small queue, but the gentleman at the reception was very courteous. Following the reminder from QEEQ, I mentioned that I needed to go to Bruny Island, and he agreed without hesitation. When picking up the car, I found that the rear seatbelt was fastened incorrectly and couldn't be undone. A very handsome guy came to check it out and took us to change the car. Noticing my confused expression as I couldn't start the car, he specifically explained the foot brake and automatic start features. During the trip, I accidentally scraped a roadside post. When I returned the car and explained the situation, the staff checked it out and said it only needed a bit of waxing, and there were no additional charges. Thumbs up!!

Enthusiastic service, very new vehicle.

I booked a car from Hertz through QEEQ to rent in Cairns, Australia. The car I received was very new, just over 20,000 kilometers, and in excellent condition. Hertz's staff were very patient in answering all questions. Picking up the car at the airport was extremely convenient as the rental signage was clear and the rental location was right next to the baggage claim area.