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EasyRentCars is great but but very careful when you pick up the car when you don’t speak English

Reviewed: Tue, Dec 10, 2019
About Budget: 5.7 /10
Budget tried to sell me insurance I didn’t need and the staff at the drop of place didn’t explained it at all.!! The car was not very cleaned and they have charged me the insurances on my credit card + my reservation who was already paid! I had to send lots of mails with my lawyer to get my refund! Be careful especially if your don’t speak very English because they take advantage. So I don’t want budget anymore! I had my money back 3 months after my trip! Budget and Avis are the same companies my same staff!! Again be careful
About QEEQ: 10.0 /10
The drop of price works I saved a bit of money and the staff is very nice And helpful. They helped me with my problems with budget because budget didn’t reserved my car and charged me again for what I had already paid so EasyRentCars refund me. But I had to deal directly with budget for the insurances I didn’t want. Thanks to EasyRentCars to have found a solution
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Economy | Ford Fiesta or similar

Relevant Reviews on Budget in United States

Elsa Camp

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Reviewed: Mon, Mar 31, 2025
About Budget: 10.0 /10
Initially, they suggested an additional service for $96, but canceled it immediately after I questioned it, without any hassle.
About QEEQ: 10.0 /10

Matt Eva

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Reviewed: Fri, Jul 21, 2017
About Budget: 2.0 /10
They did not provide the reserved vehicle and took advantage of our lack of English skills to overcharge us. Even though we refueled the car and confirmed it with the inspection agent, we were still charged an extra $20 for supposedly not refueling it. After complaining to the manager, the receipt was corrected. The manager said we would be refunded, but since it was a credit card authorization, we have to wait for the billing cycle to know if we were really refunded.

Martina Beck

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Reviewed: Wed, Aug 12, 2015
About Budget: 8.0 /10
Overall good. The staff suggested changing to a larger vehicle because they thought the original model booked online would be uncomfortable for a larger group.

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Compact | Toyota Corolla or similar
Reviewed: Thu, May 23, 2024
“Good unassuming rental experience from Budget thru QEEQ at Chicago Midway Airport”
About Budget: 9.0 /10
The car was decent and ran well. It had advanced safety features such as all around cameras and adaptive cruise control. No real issues with this rental or the customer service interactions.
About QEEQ: 10.0 /10
The booking platform worked well as usual, I did receive two price drop refunds so appreciate QEEQs follow through in that regard.

D.Lock

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Economy | Ford Fiesta or similar
Reviewed: Wed, May 22, 2019
“Was easy.”
About Budget: 9.7 /10
Car was fine. I wanted small and efficient. No manual in car. Had to call to ask about tire pressure warning that went off right away. Nothing to worry about I was told
About QEEQ: 10.0 /10

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