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Live chat Email us Service Code: 2174900219
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Very helpful staff

Reviewed: Wed, Dec 18, 2019
About Hertz: 10.0 /10
I had difficulties with my payment card and the staff at Hertz were very helpful and patient (even waiting for me beyond the closing time)
About QEEQ: 10.0 /10
Intermediate | Toyota Corolla or similar

Relevant Reviews on Hertz in United States

Riva Walkley

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Reviewed: Sat, Jan 18, 2025
About Hertz: 10.0 /10
The Black staff member was very easygoing and hardly pushed for insurance, which was great. Hertz is much better than Swift. That company uses tricks and threats to make you buy insurance, refusing to proceed with the process and stalling until you demand to see the manager—it's all a pre-planned, ridiculous act.
About QEEQ: 10.0 /10

Edith Henry

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Reviewed: Tue, Oct 15, 2024
About Hertz: 10.0 /10
The instructions for renting and returning the car are very detailed.
About QEEQ: 10.0 /10

Judith Gracie

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Reviewed: Mon, Jul 30, 2018
About Hertz: 6.0 /10
They mentioned the car had an EZPass, so I assumed it was activated. I used the EZPass lanes all the way, only to find out later that it needed to be turned on to be active. Now I don't know how to deal with all the toll fees, fines, and late charges.

H. Mou

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Compact | Nissan Versa or similar
Reviewed: Fri, Oct 4, 2019
“Painless renting at a great price!”
About Hertz: 10.0 /10
Easy in; easy out; great car.
About QEEQ: 10.0 /10
Best booking site for rental vehicles I know, but I wish there were more available packages that included insurance or at least tips on how to more easily find those that do have it included. Other than that, I think it is great.

E.Padilla

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Intermediate | Toyota Corolla or similar
Reviewed: Mon, Feb 26, 2018
“overall was good”
About Hertz: 9.2 /10
Like: After the wait , I asked to get upgraded for my wait , and the clerk did so and was very good and pleasant
Dislike: Too long a wait at time for pick up over 30 min.

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