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Live chat Email us Service Code: 5587640359
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Excellent value for money

Reviewed: Mon, Dec 23, 2019
About EZU: 9.0 /10
It was a car rental that seemed to be set up to service the Chinese market more so than general public. This was not a problem in our case however I would say the strong accents that the staff had could be an issue in term of clear communication. We had a slight issue in being picked up at the airport as we got picked up by the wrong shuttle bus. All was resolved quickly and efficiently though. Be prepared to have a large holding deposit ($1500) on your credit card, even if you’ve taken full Insurance option with EasyRentCars.com.
About QEEQ: 10.0 /10
We had some confusion in our pick up as the confirmation emails inferred our car was to be picked up at the terminal when I’m fact we were meant to call upon arrival and take a shuttle to their office. It meant we were delayed by an hour as we worked out what was going on.
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Compact | Toyota Corolla Hatchback or similar

Relevant Reviews on EZU Melbourne Airport

Ada Clement

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Reviewed: Sun, Aug 1, 2021
About EZU: 2.0 /10

James Kyungun Yang

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Nov 21, 2019
About EZU: 9.0 /10
It is good, but we had to call to pick up and took meeting time little longer.
About QEEQ: 10.0 /10

N.Zainal Abiddin

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Medium SUV | Toyota Highlander 7 Seats 2016-2018 Guaranteed model
Reviewed: Mon, Jul 22, 2019
About EZU: 8.0 /10
I spent time to search for the shuttle for pickup for 30 mins. I called them few times. After maybe 10th trials, they were able to pick up my call. the shuttle van was white in color without any EZU logo. That made me difficult to trace them during the pick up. Hopefully they can improve their service. The car was in excellent condition but I got different model from what I booked online.
About QEEQ: 10.0 /10

K.C

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Jun 27, 2019
About EZU: 9.7 /10
Getting to the pickup place might be a challenge for some. But as long as you are in front of PArkRoyal hotel. You are good from there on. Give EZU a call and pickup will be there in <10min.
About QEEQ: 10.0 /10
Work fantastic. Great Savings.

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Mar 7, 2019
About EZU: 9.7 /10
Try to minimise time taken with paperwork when picking car up
About QEEQ: 9.0 /10

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