The staff at Hertz Vancouver International Airport initially had a very enthusiastic attitude. However, when I declined their offer for an upgraded vehicle and an expensive GPS, their attitude turned indifferent.

Great service

First time using, very convenient

Please note the difference between the address and the location on the map. It’s actually a car rental company inside the airport, so just head out of the airport and you'll find it. However, there was a problem with the address in Calgary as it was missing a space. Fortunately, our local friend explained how to understand the address correctly, ensuring we returned the car smoothly the next day.