Friendly and helpful staff, will go back again.

Everything cool

Perfect

Brand new car in great condition. If I were to rent from them again I would phone for pick up at Birmingham Airport as soon as I was leaving the plane as the only draw back was that we waited 25 mins to be collected. That meant that the kids were cold and restless so started running around. This is not a safe combination in a car park. This wouldn’t have been an issue if I was travelling alone or with just adults. Staff were very friendly and all was explained well.

be very careful and take lots of pictures when picking up the car

excellent service

Annoyed with the excess, policy, cost me more to reduce the excess than the weeks hire. Your policy of blocking the entire excess is not a way of encouraging repeat business. I have an annual policy for covering any eventually. In hindsight I should have left the office and lost the115 pounds instead of reducing the ecxess. I was left feeling robbed and foolish.

I live in UK for one year and I frequently rent cars in online companies. However, the terms and conditions of the easyrent are very different from the other companies and it was not emphasized the need for a credit card and a deposit of 1500 pounds for a one-day rental. So, I lost my money and had to find another car in a very small amount of time. I'm extremely disappointed.