Friendly and helpful staff, will go back again.

The shop is small, but the service is acceptable.

I like that they excepted my annual rental car insurance plan without guestion and without trying to sell me more!

Car in average condition. Not clean. Making steering noises.

I felt a bit railroaded into extras which were not clearly listed online at time of booking. I rented many cars from Southampton in the past & have not had to purchase any other extras when picking up car. It proved not to be as economical as others. also the inspection for damage before & after rental I did not feel was of same quality.

The counter staff charged us another £324 when we picked the car up as they said the insurance we had booked from Easyrent was not good enough and they didn’t agree with the rental voucher we produced which stated ‘nil to pay on pickup’!