Amazing

The car was clean and great, shuttle service from the airport was smooth. For dropping off just be warned Google Maps takes you to the wrong street.

Very smooth

Very close to airport, complimentary pick-up and drop-off, very easy-going

app gives you a nice discount but makes reading the small print a bit hard

The car was good for the price I paid for the rental - just what I needed - right size & good luggage capacity. The car was not very clean on pick-up though - I had to clean all of the windows inside and outside just to see where I was going...It had not been washed for a while either I would say

There is a lot of unnecessary complication with vouchers. The rental compnay just wanted a confirmation number, D/L & credit card - just like any other rental car outfit.

Car was very old. Tyres were in bad condition, the radio was programmed in Japanese so couldn't listen to it or use it. The wheel alignment was badly out pulling to the left the entire time. This is a safety issue!

The car I got was exactly what I asked for and was really clean. The only downer is that the whole computer system was in Japanese and it could not be changed, there was also no USB port which is what I requested.