Great experience

The staff were supportive and the condition of the car was good. I really enjoyed this experience, better than what I have expected.

The car was very clean. Ran well. Staff were diligent about checking for damage before and after. The little car served us well for the transfet

It worked well

Horrible pick up experience. Rude staff. Tried to charge us our excess for insurance up front (claimed miscommunication). 7pm at night and the rude staff member tells us we need to go elsewhere. Another member of staff came to speak with us 10 mins later and finalised the pick up. Car radio didn't work. Wasn't in english so we couldn't use for our whole trip

I book car whit full Insurance. (0 axcess), but Great Rentals ask me abou toll fees ($7.2) and labor cost and cleaning fess($160) are total $167.20. This cost they already taken from the holding fees.