The service was great, the staff are awesome. Although it is an offsite location, they pick you up f

Good service, responsive to questions

The car was an older model and its wasn't smooth in driving. The car didn't even have a standard feature cruise control which make the whole journey tiring. I was given Hyundi instead of KIA and that too was quite old and noisy.

Beside not having the booth outside the airport, this had been cumbersome.

The counter staff was nice and helpful, it’s the condition, age and dirtyness of the car that was not acceptable...

The staff were friendly and courteous. The car was damaged and had noted damage stickers ALL over the vehicle which was embarrassing when the vehicle was parked to think people might have thought we were bad drivers. The vehicle itself was dirty with crushed biscuits and cheese in the back.