Dislike: Returning the car was a pain. There was no transport back to civilisation. I had to struggle to get out. If there was a courtesy bus back to the Terminals, nobody told me!!!! I walked and walked to find a bus stop to my hotel.
Like: Service staff AMINAH at London Heathrow pick up was excellent. Friendly and efficient...even though it was near Christmas and I arrived at a time when the colleagues were going to take a group photo, she helped out immediately and was very friendly and helpful. Good job Aminah and thank you! Dislike: Returning the car was a pain. There was no transport back to civilisation. I had to struggle to get out. If there was a courtesy bus back to the Terminals, nobody told me!!!! I walked and walked to find a bus stop to my hotel.
The staff was very friendly and kept suggesting an upgrade. You can negotiate prices too. However, the car was too large to drive comfortably in the UK.
Fastest and most efficient pick up and drop off that I have found at Heathrow ever-and I travel a lot and have hired many cars.Car was ready and clean and performed perfectly for the entire 25 days
About QEEQ:10.0/10
For some reason Easy Rent Cars were cheaper than going direct to the car firm. Didnt use the price drop protection but checked many times and never saw cheaper than when I booked.
Like: Help at drop off section by the staff. They expressed we could drop off the car and leave the keys and parking tag in the morning and need to drop the car at night.
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Dislike: Returning the car was a pain. There was no transport back to civilisation. I had to struggle to get out. If there was a courtesy bus back to the Terminals, nobody told me!!!! I walked and walked to find a bus stop to my hotel.
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