CAR RENTAL REVIEWS ON ACC AT DUBAI AIRPORT, DXB

Communication was smooth throughout since dealing with fellow countrymen, and there were no dishonest practices like with some other rental companies. Very satisfied! Renting a car is definitely more convenient than taking a taxi.

The ACC staff was very patient, waited for a long time at the exit, and when I couldn't find the entrance during return, he came out to help even before I made the call. Excellent service!

Very satisfied.

Very satisfied.

Very satisfied

Pretty good! I've already recommended it to friends. Self-driving is truly the best way to explore a country, but you need a skilled driver to make it work.

Very satisfied!

Very good and satisfying.

Very good

Excellent service.

It's quite close to the airport. They even offer drop-off service to the airport when returning the car, with no additional charges. The owner is very nice and talkative. Highly recommended.

1. ACC car rental company is not located inside Dubai Airport; both pick-up and drop-off require around a 15-minute wait. The store is approximately 2km away from the airport. 2. They deliver the car to the terminal pickup area, but the rental company requires customers to pay the airport parking fee, about 30 Dirhams. This is the first time I've encountered this situation after renting cars multiple times at Dubai Airport. 3. The drop-off is in a nearby street, and it's impossible to see where the store is located—perhaps I truly couldn't find it. I recommend Zuzuche verify this matter. Someone will drive you to the terminal, but I have slight social anxiety and am uncomfortable engaging with people like this. 4. Although the car I initially chose was accurately provided, its condition was a bit old, and the first day driving it, the dashboard showed a wrench icon indicating maintenance. When I reported this to the rental company, their response was: to wait until the car is returned to conduct repairs... It is indeed quite cheap, and the staff is relatively polite. However, it's a typical business strategy targeting fellow countrymen. From now on, I definitely won't support such businesses anymore unless there are genuine improvements and truthful practices. Please avoid vague strategies.

Excellent

Good

The service was very good, but the car's condition was average. The staff were Chinese and very friendly, reaching out via WeChat as soon as I placed the order. However, the car's condition was not as good as expected. The display screen showed a maintenance or service alert, and the engine noise was quite loud for a car with such low mileage.

The car was in great condition, and it was very convenient to pick up and return the vehicle without any extra charges.

Very satisfied, smooth communication.

Not bad

Very satisfied.

The staff at the rental company had an excellent attitude, and the overall process was very clear.