Super happy with this rental. The exact car I booked was the one I got. Since they’re Chinese themselves, communication was really smooth and everything was straightforward, plus none of that hard-sell insurance stuff you often get from foreign rental companies. Best part is they can handle all the cross-border paperwork (NOC), so it was super convenient to self-drive to Oman.
Highly recommended! Everything was great. We rented from this company in both Dubai and Abu Dhabi, the service was excellent and the staff were really friendly.
Overall the rental experience was great – the car was in good condition, pretty new, and they were really friendly to Chinese customers. When we returned the car, the two Cantonese guys there were super nice and very professional, seriously thumbs up. The only downside was a little incident at pickup: the guy handling our car was a bit careless and forgot to give us the documents we needed for Oman, so we had to drive 10 km back to get them. He also kept mentioning extra charges for this and that, which made us feel a bit uneasy right after landing, even though we didn’t end up paying anything extra. At one point we really wondered if this company was reliable, but the great service from the two Cantonese staff at drop-off totally turned things around.
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