DIRENT CAR RENTAL REVIEWS IN MOROCCO

There was one poor guy doing his best, with angry Russian customers before me and a car for us that we did not order. Poor information on where to find the car. The cooling system worked badly over time, but overall it was an OK experience

It was hard to find the agent, there was no counter just an agent in a car (he wasn’t in the car so several calls had to be made before we saw him in the parking lot). Better communication from the agent or perhaps they should wait at arrivals and bring the client to the car. Other than that everything was fine, had a bit of a wait at the return but better.

Good job

Thank that was awsome

Good

Good

Very professional company; the car was clean and ready.

Very reliable, clear procedure, prompt responses, and very timely and effective problem-solving!

Quite good

The service attitude is excellent. They promptly answer phone calls and direct you to wait under the King Picture at the T1 parking lot.

He made the whole experience great!

Good

Good

I had to wait out side by the parking lot and it was to hot and every time i call them they tell me one mint somone will be there the mint become over 60mint

It is very bad company for everything.

Thanks

1. A Dacia Dokker is NOT mini car and has nothing similar with Kia Picanto (the advertised model). It's a business car. A pickup :-) At least it was new and diesel. 2. The pick-up location of diRent (parking lot #326) is practically impossible to find at 1 a.m. (no information at the airport, no one knows anything about diRent), luckily someone picked up the company phone and helped me find it (and even more luckily there was whom to buy a SIM card from at the airport, otherwise the 10-munute call in roaming would cost me over 50% the rental price). 3. Another call to someone in the company was needed to convince the diRent employee that 11 p.m. means 23:00. He wanted to write in the contract that I should return the car at 11:00 a.m., even though the booking read 11:00 p.m. Apart from that everything was OK.

diRENT was more or less ok - not too bad not too good, just average. We got an acceptable vehicle which did the job. Pick-up process was fine as well.