VO CAR RENTAL REVIEWS IN UNITED STATES

The service was excellent.

No waiting in line

Response time was quick. Within about ten minutes, a dedicated car came to pick us up from the airport. The process was simple, no need to queue, just take the car directly.

Satisfied

As soon as I got out of the airport, they contacted me, very reassuring; waited outside LAX for about 10 minutes, and the shuttle arrived quickly.

Easy pickup and drop off

Satisfied

We arrived late and left early, but they arranged everything well. Thumbs up!

Picked us up 15 minutes after landing. Pre-arranged paperwork saved us waiting time.

Excellent service, quick to pick up and return the car.

Professional, helpful, and quick to respond.

Only one person in line, but there was a system failure, so I waited for more than half an hour.

Overall service was very good, the airport pickup was very prompt.

Excellent service.

The service was excellent, pickup and drop-off were punctual, the procedures were convenient and quick, and the car had only 4000 km on it.

Extremely satisfied! I used to rent cars within Los Angeles city, but this was my first time renting through this platform and it was very convenient with airport pick-up and drop-off services. My return appointment was at 6:30, but I got delayed by traffic and arrived at 7:30. The customer service was still waiting for me! I felt really apologetic! After being picked up at the airport, you can directly pick up the car without waiting in line.

First, I'd like to commend the staff who helped us pick up the car. He was very helpful and picked us up about 5 minutes after we got out of the airport. It was our first time driving in the US, and he answered all our questions. Later, he responded to our inquiries promptly. The car was in good condition with about 30,000 kilometers on it, and we drove around 2,000 kilometers without any issues.

Very good