HERTZ CAR RENTAL REVIEWS IN UNITED STATES

Very convenient, highly recommend it to everyone.

The waiting time in line was extremely long.

Easy to find location.

The overall service level is good, but there is still some upselling of services.

Very good.

Very good.

The car was in good condition, and the EZ Pass usage was explained clearly. However, adding a driver, even if it's a spouse, incurs additional costs, whereas many other companies do not charge for this.

Simple and quick, but be sure to bring the original copy of your domestic driver's license.

Satisfied

The pre-authorization refund was processed quickly!

Even though I had to purchase additional local insurance, the car I got was excellent—an upgraded, almost brand-new Hyundai Sonata with only 10,000 kilometers on it.

Amazing experience, they even gave me a free car upgrade!

Renewing the rental was super quick, and kudos to the customer service team!

Satisfied

The queue at the airport was quite long, but the service attitude was good. The translation document was actually not needed.

The car pickup process was very quick.

Every step of the process was fast, and the deposit was released quickly.

Really good, and no insurance upselling this time.

I am very satisfied with the service.

The queue was quite long, waited for about half an hour, but got all the paperwork done in just 5 minutes. Purchased full insurance from the rental company for peace of mind. Got a spacious Kia, not sure of the model, but very satisfied—it fit three people, four large suitcases, and two small ones perfectly.