BUDGET CAR RENTAL REVIEWS IN UNITED STATES

The location is easy to find, and they efficiently replace the car if there are any issues.

Very good.

Great service, make sure to read the contract carefully before signing.

The main issue is that the car pickup location is too slow.

Very satisfied with the excellent service and high efficiency!

Very satisfied!

Very satisfied.

Very satisfied.

Apart from the long wait during pickup, everything else was great.

Excellent

The staff had a good attitude.

Very satisfied.

Short waiting time, and you can simply drive in for the return.

It took over two hours of waiting in line to pick up the car. There were many service counters, but most were not assisting customers. Since we had 5 people and 5 suitcases, we specifically requested a vehicle with a large trunk. The front desk staff said the original JEEP we booked wasn't available and offered us a larger GMC instead. However, when we went downstairs to pick up the car, the attendant, who was African-American, was extremely unfriendly towards Asians. They blatantly gave the vehicle that had been assigned to us to a white family and pointed to a smaller Dodge, saying that was all they had, take it or leave it. When we asked other staff about it, we were told that this location operates on a first-come, first-served basis, and earlier arrivals get to choose first. Their attitude was horrible! It was infuriating. The service is far worse than in Europe.

Satisfied

Satisfied

It was a great experience.

Very satisfied

Very nice

Very satisfied, convenient and quick, no time wasted.