THRIFTY CAR RENTAL REVIEWS IN UNITED STATES

Satisfied, but they promoted insurance.

Very satisfied

Very satisfied

The pickup location was understaffed, and I had to wait 10 minutes for someone to bring the car over.

Pretty good, they don't push insurance.

Excellent

Great customer service, offered a discount for vehicle upgrade.

The staff at the car rental company in San Francisco Airport are very friendly and responsible.

The car quality is good.

When renting a car, make sure to carefully inspect the vehicle's condition before heading out.

Very satisfied with this rental company, will continue using them in the future.

It's acceptable.

The San Francisco city center location was very easy to find, and the drop-off at San Diego Airport with one-way rental didn't cost much extra.

The waiting time for picking up the car was a bit long.

Not bad, they didn't push any sales. They just asked about which insurance I wanted. The price on QEEQ in San Francisco gets an additional tax.

There are hidden charges.

Friendly staff at the front desk

We picked up the car in Seattle and drove all the way to Yellowstone, heading north into Canada. Near Jasper, we hit an animal, and the car was damaged and couldn’t continue. Fortunately, we had purchased roadside assistance insurance, and the rental company staff was available 24/7 to assist. Although we waited for rescue in the cold wind for most of the day and had to communicate several times, considering the remote mountainous location, the incident was handled relatively smoothly. QEEQ also helped coordinate with the rental company. Overall, we were satisfied with the service!

They provided an almost brand-new car, very easy to drive.

To save fuel, I canceled the Nissan Rogue booking and switched to a RAV4 Hybrid, with the price increasing by a few hundred. However, the desired model wasn't available on-site, and they still gave me a Nissan Rogue. If I had known, I wouldn't have switched.