CAR RENTAL REVIEWS ON ALAMO IN LYON

I was pleasantly surprised when picking up the car. I had rented a Renault-class hatchback, but they gave me a new Ford Focus sedan instead. Truly amazing!

Very satisfied

Very satisfied

The staff had a good attitude, and both pickup and drop-off were easy. However, they delayed sending the invoice and only sent it after QEEQ followed up.

Very satisfied.

The service was excellent! They even upgraded the vehicle! The entire process was smooth and very efficient.

Extremely satisfied.

Satisfied

Perfect

Staff were simply brilliant. I have never enjoyed picking up a car so much. Genuine personal service arguing about cars. Would have been quite happy to have stayed for longer

Your app and log in is poor. Translation of English is poor “how many luggages you brought” is not English. Customer support is not 24/7 in chat. But the system works.

Generally very good. The service is friendly and efficient at the Lyon Airport Alamo/Enterprise. Only issue was the car had no window screen washer which wasn't ideal for driving on the autoroute.

Always great!

Customer service on site was amazing. Really professional and helpful. Did accomodate for what they have been asked for.

The initial explanation was very thorough and patient.

Both the receptionists and the parking lot staff were extremely helpful and responsible.

Like: Very friendly staff at all levels

They assigned a Fiat, which is quite spacious and decent overall. The rental process was straightforward; I thought it would be complicated, but it turned out to be simple—just go, complete a quick procedure, pay, and pick up the car. During pickup, they gave a brief explanation of the car's condition, which was fine, but as a first-time renter, a more detailed introduction would have been helpful. However, I figured things out on my own later.

The front desk service is very patient, the location is easy to find, and it's clean.

Very sympathetic personnel, fast and helpful at pick up and drop off!

Easy and fast mail confirmation! Very satisfied!