Vehicle itself was clean and counter staff helpful but the car was not full (closer to 90%) and it also had only a 2% charge. As a hybrid, I'd expect better. Due to the small gas capacity, we were suddenly on empty during our initial journey.
The service was excellent. We initially had two small cars, but due to a sudden health issue with one of us, they arranged a large Mercedes for us. Very impressive!
It was average. Initially, I confirmed a cheap car, but Avis canceled it. Then I ended up renting a more expensive one. During return, they insisted there was a scratch and charged 233 euros.
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