CAR RENTAL REVIEWS ON EUROPCAR AT VENICE MARCO POLO AIRPORT, VCE

Good

Aggressive upselling

Very satisfied.

The elderly gentleman at the counter doesn't speak English very well. You may be asked for your residential postal code, email, and phone number. If your English isn't fluent, it's more convenient to write these down on a piece of paper or notebook in advance.

Overall, the service was smooth.

Overall satisfied.

The service is convenient without excessive additional charges!

The lady at the front desk was excellent.

Satisfied

Very satisfied, highly recommended.

I always prefer this company for car rentals in Europe. The service is excellent and reliable.

Easy to pick up, even easier to return, and the price is reasonable.

Picked up the car at Venice Airport. Remember to get a ticket from the machine at the entrance and wait in line. If there are many people, you might need to wait for a while. The car rental agent was an Italian man, and he was quite friendly. He upgraded us to an Audi A5, and the car was in great condition. We didn’t encounter any issues during the trip. Returning the car was also very convenient; just park it in the designated lot, where Europcar staff will assist with the process. Very quick and efficient.

Overall, the process was smooth. They didn't push insurance and proactively informed us that if issues arise, the store would deduct the deposit first, and individuals would handle claims with the car rental app later. The car pickup process was quite organized and straightforward.

The car rental company handled the procedures quickly and had a friendly attitude. Thumbs up!

Very satisfying

Efficient and quick, with affordable prices.

Overall not bad. There was no option for snow tires during booking. When I arrived and requested snow tires, the Audi Q3 I booked didn't have them, so I had to switch to a Ford Focus Wagon. They counted it as an upgrade and charged me an extra 31 euros per day. Other than that, everything was good.