CAR RENTAL REVIEWS ON LOCAUTO IN NAPLES

The staff was very patient.

Good service, they helped me change the terminal.

It was okay. I originally rented a Volkswagen, but the store gave me an Audi A4 instead. The car didn't have sun-protective film, and driving all the way from Naples to Pompeii to Amalfi with traffic on the road felt like roasting under the sun—I almost turned into a roast duck.

The staff at the rental company will try to promote services like prepaid fuel and insurance. After informing them that I've already purchased insurance online, they didn't push further. The car provided wasn't the exact one I booked, but it was of a similar size. Cars in Europe are generally quite small. When I picked up the car, I felt the fuel tank wasn't completely full and was about 1/10th short, but I couldn't be bothered to argue and just drove off. Returning the car was straightforward—just fill the tank completely. The car had some scratches or dents beforehand, which were all noted with pictures on the tablet, making the return process very smooth.

Satisfied

Very good.

The car was in good condition, and small scratches were not included in the damage charges.

Satisfied, no upselling, return process was smooth and quick.

Great service attitude, and the pickup and drop-off locations are easy to find.

Not bad overall. They didn't provide the originally booked car at pickup. The first car they gave us couldn't fit our luggage, so the staff switched it for another one. At drop-off, the staff checked the car very thoroughly and fined us for wheel scratches.

Smooth process, vehicle was in good condition.

Excellent! I only choose this company when renting a car in Naples.

Very smooth, much more convenient than domestic services.

This car rental company is pretty good, the car is very new, and the staff are very friendly. Thumbs up for Claudia!

A very satisfying car rental experience.

Excellent

The store location is easy to find and the car was in decent condition. We were upgraded to a hybrid car.

Satisfied