CAR RENTAL REVIEWS ON EUROPCAR IN NAPLES

Very good, no upselling of services.

Reliable due to being a large company.

It's quite convenient. You handle the paperwork at the airport and then take a shuttle bus to pick up the car. All rental companies share the same shuttle bus. However, the nighttime shuttle bus driver can be very strict and only allows around ten people on each ride. But other pickup locations aren't too far from the waiting area, and if needed, you can walk to them.

It's an established brand and pretty good. There were a lot of people, but everything was well-organized.

Satisfied, the process was simple.

Satisfied

Everything went smoothly. I chose full insurance, booked an Opel Grandland, but was given a Citroën DS4 diesel version with just 1600 kilometers on it. It was a new car with wireless CarPlay and very fuel-efficient—only cost 46 euros for fuel during a 6-day road trip in southern Italy. They only charged a 100-euro deposit, and the refund was processed on the same day after returning the car without issues. The only inconvenience was that, possibly for safety reasons, the rear doors couldn’t be opened from the inside and required someone to open them from the outside. Similarly, the trunk could only be opened with the remote after turning off the engine.

The staff were professional and efficient, making the pick-up and drop-off process very smooth, with no excessive sales pitches.

EUROPCAR is a good car rental company. The car had a few minor scratches when I picked it up. To avoid any issues when returning the car, I took photos of the scratched areas during pickup. The return process was smooth, and they didn’t inspect the car in detail. The deposit was also refunded promptly.

There were quite a lot of people, patience is required.

The pick-up and drop-off process was very simple. I had never seen a SEAT SUV in China; this model had excellent handling and a lot of new features. It was perfect for the narrow mountain roads in Sorrento and Amalfi.

The car I picked up didn’t have a full tank of gas. It was late, and I didn’t feel like arguing with them. Everything else was fine!

The rental company staff barely speaks English, but their service is still excellent.

Great! They provided me with a super new car! Haha.

Very satisfied

Satisfied