CAR RENTAL REVIEWS ON EUROPCAR IN LISBON

Very satisfied, as always.

Choosing Europecar for car rental in Germany was a great decision, and it turned out to be equally good in Portugal. I prefer avoiding complications, so I booked the basic insurance online and purchased full insurance on-site. If the car gets scratched in the parking lot, you don't have to worry since it's covered by the insurance. Returning the car was a bit tricky, as I had to circle around several times; the navigation was incorrect and I had to ask for directions. To find the return location, navigate to 'Arrival,' and you should see signs for 'Car Return,' or follow signs for 'rent-a-car.' Near the airport's arrival exit, there are fewer signs, so pay extra attention. If renting from an airport location, keep in mind that many lower-cost options might require a shuttle bus for pick-up.

As always, the process was smooth, with a thorough and quick vehicle inspection.

I rented a Volkswagen ID.3 but was given an Opel small SUV instead. Returning the electric car with just 5% battery left is very convenient. Luckily, the staff at the counter suggested I pay 20 euros for full insurance. The roads in Portugal make it easy to scratch the car, so I'm glad I opted for the damage waiver.

Very satisfied

The actual rental was a hybrid Toyota Corolla station wagon, which perfectly accommodated my colleague's large suitcase during the trip. The car was quite new, with less than 5000 kilometers on it, and offered a great driving experience.

The car model was upgraded for free, and it was a brand-new car with only 300km mileage in Lisbon. Major rental companies are located within the terminal, while local brands require a shuttle bus (operates every 20 minutes) to pick up the car outside the airport in a commercial area.

This store has limited availability and did not provide the car model I reserved.

A good company.

The car rental company offers full insurance and allows two drivers. The service is thoughtful.

Satisfied with the service; both pickup and return were fairly good.

Pretty good, the deposit was refunded quickly.

Very satisfied, excellent service, the experience was great.

May be technically it is similar cars but when you booked Volvo xc60 “or similar” and get Citroen in the condition of dying old donkey it might be little bit disappointing.

Apart from the incorrect pickup location, everything else was very satisfactory. The pickup location provided in the booking was wrong; the actual location is 200 meters ahead of the incorrect address, across a crossroad.