CAR RENTAL REVIEWS ON HERTZ IN HAWAII - HAWAII ISLAND

Very satisfied with their human-centric approach.

Very satisfied, Hertz has always been an industry benchmark.

Very satisfied.

This was one of the worst rental experiences ever. I’ll never use hertz again.

Hertz is excellent, no long queues, and specific car models provided.

No upselling.

Very satisfied, the car was in great condition, and the pickup process took about five minutes.

Very quick and nice

Hertz is a well-known brand with affordable prices and much better service compared to smaller companies.

Satisfied, the staff was quite friendly

The first car had some issues, but I went back the next day to exchange it. The rental company's service was excellent.

Renewing the rental was super quick, and kudos to the customer service team!

Good service

I chose Hertz because it's a well-known international rental car company with reliable services in every aspect. The prices are reasonable too. I had already purchased the Super Cover insurance on QEEQ, so there were no additional recommendations made during the process. After swiping the credit card for pre-authorization, the car rental procedures were completed quickly. They explained the important details, and I proceeded to pick up the car. However, you need to proactively request a vehicle inspection. The company will provide an inspection form where you should check for any damages to the vehicle, note them on the form, and return one copy to the rental company. It's also a good idea to upload photos of the car from various angles and any damage points to the QEEQ app as suggested, ensuring double protection.

Every step of the process was fast, and the deposit was released quickly.

The staff's attitude was great. There were some minor issues when picking up the car, but the staff were very patient and helped us.

Very satisfied

Efficient.