When I arrived, Hertz was the only company with customers. There was someone completing their process ahead of me. An employee from Thrifty came over to assist, and everything was arranged fairly quickly.
The service was acceptable and the staff were friendly, but their English was not very fluent. The on-site deposit is 1000 MYR, and it's best to have cash on hand to buy a Touch 'n Go card for highway tolls and some parking fees. You can purchase the card with cash at the rental site, but only cash is accepted!
Very good! T1 car rental company is the only one with a guest lounge where you can sit in air conditioning while waiting for paperwork to be processed. I arrived at T1 but mistakenly set my pickup location to T2. The staff at T1 directly handled it for me and even upgraded me to a Mitsubishi Outlander. Both pickup and drop-off went smoothly.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
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Pay for Car Rentals with Crypto