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Last updated on: April 29, 2025
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74Rental Locations
24Airport Locations
Map View of Car Rental Locations in Lisbon
Hertz
8.9/10
Europcar
8.4/10
Centauro
7.6/10
Waygo
9.1/10
Budget
8.5/10
AVIS
7.8/10
International Car Mobility
5.7/10
KLASS WAGEN
6.9/10
BENErent
7.4/10
Alamo
8.7/10
TURISPRIME
7.9/10
Drivalia Portugal
8.6/10
GREEN MOTION
8.0/10
Wheego
10.0/10
GOLDCAR
7.6/10
Drive On Holidays
6.4/10
Keddy by Europcar
8.2/10
DRIVALIA
10.0/10
ACE
6.0/10
SURPRICE RENT A CAR
6.7/10
National
10.0/10
Shouqizuche
8.6/10
Record Go
8.5/10
OK Mobility
7.9/10
Enterprise
8.0/10
CARWIZ
9.0/10
Rhodium
8.3/10
CAEL
9.2/10
RENT A STAR
7.7/10
BRAVACAR
8.7/10
Thrifty
9.0/10
Dollar
7.5/10
DRIVE & GO
7.7/10
Interrent
7.5/10
GLOBAL rent a car
6.9/10
autoclick
7.7/10
Guerin
9.3/10
U-DRIVE
7.7/10
Reviewed: December 31, 2024
The car provided by the rental company was exactly the same as the one I booked.
Reviewed: October 28, 2024
The car was in great condition and met all of our expectations
Reviewed: July 19, 2024
Apart from having to wait in line for a bit when picking up the car, everything else was very convenient.
Reviewed: March 25, 2025
Choosing Europecar for car rental in Germany was a great decision, and it turned out to be equally good in Portugal. I prefer avoiding complications, so I booked the basic insurance online and purchased full insurance on-site. If the car gets scratched in the parking lot, you don't have to worry since it's covered by the insurance. Returning the car was a bit tricky, as I had to circle around several times; the navigation was incorrect and I had to ask for directions. To find the return location, navigate to 'Arrival,' and you should see signs for 'Car Return,' or follow signs for 'rent-a-car.' Near the airport's arrival exit, there are fewer signs, so pay extra attention. If renting from an airport location, keep in mind that many lower-cost options might require a shuttle bus for pick-up.
Reviewed: March 1, 2025
The staff were enthusiastic, but the condition of the car was slightly poor.
Reviewed: February 23, 2025
The car model was upgraded for free, and it was a brand-new car with only 300km mileage in Lisbon. Major rental companies are located within the terminal, while local brands require a shuttle bus (operates every 20 minutes) to pick up the car outside the airport in a commercial area.
Reviewed: February 18, 2025
As always, the process was smooth, with a thorough and quick vehicle inspection.
Reviewed: March 25, 2025
This company is a complete scam. They make every effort to find issues during car return—even a small scratch on a plastic hubcap is considered an accident, and they charged 600 euros for it. It's clearly a deliberate attempt to overcharge.
Reviewed: October 13, 2024
The car pickup process was fine, but it's been a week since I returned the car and still haven't received the invoice.
Reviewed: March 15, 2025
They have the friendliest staff, very courteous and professional.
Reviewed: February 18, 2025
Six months after the service ended, I received an email requesting payment for a driver's license translation fee (which I did not use). The email also included a blank driver's license translation document.
Reviewed: February 4, 2025
This is really the first time I've seen a rental company not trying to upsell anything. Impressive!
Reviewed: September 14, 2024
I was initially worried about hidden charges after reading some reviews, but the service from Waygo was excellent. The pickup and drop-off were very fast, with no upselling or hidden fees. Highly recommended. Personally, I think whether there are issues depends on the specific rental company.
Reviewed: February 7, 2025
The person directing me to park caused me to scratch the car.
Reviewed: February 4, 2025
The company's service is excellent, very convenient, and the staff is very friendly.
Reviewed: January 30, 2025
Very satisfied, the English communication was smooth.
Reviewed: December 30, 2024
So far, very satisfied. Will leave further comments after the deposit is refunded. The car rental company provides excellent service.
Reviewed: February 28, 2025
Counter staff lady spoke English well and explained everything but was slightly dead pan. Offered to upsell with full insurance and also to a slightly better car, but not at all pushy. Explained tolls and previous damage to vehicle.
Reviewed: February 10, 2025
The car provided was relatively new and had good performance.
Reviewed: August 25, 2024
Good service, although the wait at the store was quite long.
Reviewed: March 2, 2025
It feels like fraudulent charges were involved. I chose this company because it seemed cheap, but at the airport, I couldn’t find the company’s shuttle bus or staff. I ended up on the shuttle of another company by mistake since they were located just next to each other on the same street. Their shuttle service was poor, and the staff who handled the car pickup process tried to upsell their own insurance for €370. Because I was confident in my driving skills, I didn’t buy it. However, in Malaga, Spain, while visiting Picasso's birthplace and art exhibition, the car parked in a normal parking lot was vandalized by locals, and the left side mirror was broken. I contacted the car rental company, and the staff advised me to call the police. With my poor foreign language skills, I tried calling the Spanish police twice, but they didn’t understand me and hung up each time as there were no Chinese-language services. Helplessly, I returned to Portugal. During the car return inspection, the staff told me that in addition to the broken left side mirror, there were scratches on the left wheel and damage to the tire. When I picked up the car, I followed the standard procedure and took photos of the car from all sides, including the front left, front right, back left, back right, and center. I carefully inspected areas like the bumpers and doors, but since the inspection was done indoors with poor lighting, I missed examining the tires and wheels. After taking the photos in front of the staff, I drove out of the parking lot and parked in sunlight to double-check the car. I noticed some minor scratches and informed the staff member who happened to come out. He told me the scratches were already noted on the car pickup form and assured me there was no need to worry. I didn’t inspect all four wheels or the rims in detail due to his assurance. However, at return, I was told that the damages, including the left side mirror, exceeded the €1,599 deposit I initially paid, which felt like a huge scam. Roughly calculated, the rental cost came out to €100 per day—ridiculously expensive. I hope other drivers who read my review won’t be misled by low prices. Small companies might have hidden traps waiting for you.
Reviewed: March 1, 2025
Klass Wagen would not accept my credit card for car hire without collision coverage as it only had my first name initials- they require full first name on the card however they were happy to take payment to include the cost of the insurance which was several times more than the cost of the rental without insurance. There was also a 20 Euro charge to drop off at the airport location which was different from pick up.
Reviewed: February 20, 2025
Pickup and return were very convenient. The service was excellent, and explanations were clear.
Reviewed: February 18, 2025
Very professional and standardized, no product upselling.
Reviewed: January 14, 2025
I had some problems with the seller trying to force the insurance and not wanting to accept my credit card as a deposit, but after a lot of effort it was resolved.
Reviewed: January 6, 2025
The store heavily promoted insurance and forced the rental of highway equipment.
Reviewed: February 28, 2025
The car rental company is very clean and well-located. The staff is professional and provides excellent service.
Reviewed: May 23, 2024
Na devolução do carro foi feito uma vistoria minuciosa e apontado um dano na roda do carro... um risco... Informei que na retirada o carro foi apenas entregue e não tem como garantir que o dano já estava, pois o funcionário só mandou vistoriar sem mostrar os danos do carro na tela do Tablet ou apontando visualmente, até achei que o carro estava ok. Qdo retirei o carro não fizeram uma vistoria comigo apenas pediram meu visto e entregaram as chaves. Se eu soubesse que tinha que olhar até um risco na roda do pneu com certeza eu faria Estão me cobrando 250 euros Já ligou um funcionário da qeeq no meu celular em inglês e falou com o atendente aqui da loja pedindo a versão deles. A qeeq ficou de enviar um e-mail já que não entendo mtooo inglês e até o momento nada. Estou me retirando da loja sem assinar o contrato de devolução por desacordo no processo de retirada. Fui informada verbalmente será descontado do caução o valor de 250 euros. No aguardo
Reviewed: August 22, 2023
I found the staff very efficient and capable the whole process was very painless would recommend using them again we had a very good experience.
Reviewed: February 26, 2025
The rental company aggressively promoted insurance, and their service attitude was very poor if you didn't purchase it. I calculated the insurance cost from the rental company, and it turned out to be similar to what was offered by the third-party platform. It’s better to buy directly from the rental company in the future because you don’t even have to pay a deposit after purchasing it. I initially rented a Toyota hybrid to save on fuel costs, but they gave me an old Spanish-made car instead, claiming it was the same class.
Reviewed: December 4, 2024
The car is pretty good and picking it up is convenient.
Reviewed: November 10, 2024
Extremely dissatisfied. Out of the 20 countries where I have self-driven abroad, this was the worst experience. On the second day of the rental, I lost the car key due to my own mistake. A local friend in Portugal tried to help me pick up a spare key from the airport, but I was told I had to go in person. So I took a taxi to the rental location at the airport, only to be told there was no spare key. I was then instructed to personally call the towing company and return to the car's location myself. I took another taxi back to the car and waited for hours. When the tow truck arrived, the towing company said the car must be taken to a repair shop, not the rental office. Additionally, I had to bear all the resulting fees (towing, key replacement, refueling, labor, road service, etc.) myself, as the insurance did not cover them. This was my worst car rental experience ever! Remember the name Alamo. Never rent from this company.
Reviewed: September 18, 2019
We couldn’t find the representative, but she came after few calls and asking for her. At the check-in we purchased the toll (he said we need to pay around 15eur) so we can use highways. During check-out they asked me for another 20 EUR for the toll?! So I told her I already paid for it and she said that was just the activation of the machine (thats not what he said....) so if you plan this trip, don’t buy it at the counter, but at the post office. Might be cheaper...
Reviewed: February 2, 2025
The deposit was high, and I was required to purchase additional insurance on-site. The return process was slow, resulting in overtime charges.
Reviewed: January 12, 2020
No, I got Ford Fiesta instead of Mini Unlike other companies, no one was waiting at the airport. They don't answer to WhatsApp messages. We had to call the office and wait 25 minutes.
Reviewed: January 24, 2025
Very good, but the car's infotainment system is quite poor.
Reviewed: December 19, 2024
We wanted a small car for two people to get around, so we booked a small car. The car was ideal. Fairly new and in good condition.
Reviewed: July 22, 2024
After waiting in a queue at the counter, they announce additional fees ("premium location' fee, minimum license requirement, e-toll device hire). On top of that, they are trying to push very hard for their overpriced insurance. The vehicle I booked (an Audi Q2) changed to a Wolksvagen Touran (not the same category), and when I asked for time to think, I finally ended up with a Renault Captur. On the positive side, I must say that the deposit charge was returned to me the next day after I dropped it off.
Reviewed: April 28, 2024
In my order appears Alfa Romeo Stelvio (or similar) and this means SUV type car. The claim of goldcar was they don’t recognize this order like SUV and in their company it counts like F group so we received Fiat Tipo SW with no option to change so this is not SUV and of course not similar to Alfa Romeo Stelvio class.
Reviewed: August 18, 2024
I took a taxi to get there, and there were a lot of people in line. There were many service counters, but I waited for an hour to get the car. The service attitude was good. The first car had an issue with the tire, and it was replaced immediately after I pointed it out.
Reviewed: June 26, 2024
I knew fuel in Europe was expensive at 14 RMB per liter, so I booked a Toyota Corolla Hybrid, which I was familiar with and had rented before, giving a mileage of 5 liters per 100 km. When I arrived at the store, after confirming the contract and deducting the deposit, the staff told me they did not have the model I booked and offered me a large diesel car instead. I refused, and they said they did not have any Toyota cars at all. I asked why they had me sign the contract and deducted my payment if they didn’t have the car. They finally gave me a Hyundai SUV with a 2.0-liter engine, which I didn't want as a 1.6-liter is sufficient for my wife and me. The larger engine consumed more fuel, and parking spaces in Europe are small. If not for booking a hybrid, I wouldn’t have considered this company. I wanted to cancel the order but was told by the rental platform that the SUV was also a hybrid, and they had no other cars available. I argued that hybrids should be matched with hybrids and engine capacity should be similar. The staff handling my rental was more interested in getting off work at 6 PM and left us at the counter when it was time for their dinner break. Eventually, I confirmed with the store manager and the rental platform that the SUV was a hybrid, and I had no choice but to accept it. The deposit was 2600 EUR if no insurance was bought. Returning the car was quick, and the return process was managed by different staff at a separate counter. The process was reasonable. After issuing a return receipt, I asked when the 2600 EUR deposit would be refunded. They said immediately, but I guessed it would take about 30 days.
Reviewed: August 25, 2024
Counter staff tried to upsell to more expensive car, tried to sell insurance package although I had full insurance already
Reviewed: February 18, 2024
Even though I bought full insurance through QEEQ, the counter still tries to upsell.
Reviewed: May 30, 2024
Lisbon location is a scam. When dropping off the car, they charge us for a microscopic spot on the edge of the door which was already there when we rented it out. It wasn't even visible, other clients agreed with us that it wasn't visible but the attendant told us it was our fault and charged us. Either we pay that amount or they will charge us more. Luckily we had the insurance from QEEQ but also from our credit card so we managed to get it back. But be very careful when renting from this location. I had rented from the Pisa location and all good.
Reviewed: January 7, 2024
very good service, car, price, location, friendliness!
Reviewed: July 9, 2024
Shouqi Car Rental actually partners with a European rental company. The T1 terminal at Lisbon Airport has a whole building dedicated to various car rental companies, making it easy to find the pickup location. However, returning the car can be confusing. The rental office is just to the right after exiting customs at T1. Note that the vehicle inspection process in Portugal is very thorough. Once you inform the staff that you've purchased full insurance, they won't try to sell you additional coverage.
Reviewed: July 1, 2024
They were running a promotion, so the price was very cheap. The car was great, but charging was very troublesome. You can't use a credit card; you have to download an app. This wasn't informed in advance, wasting a lot of time.
Reviewed: March 30, 2024
They charged me over six euros for something similar to ETC in our country when picking up the car. I said I didn't want it, but they said it was mandatory. I didn't even use the highway, but they refused to refund the money. It's not much, but it's frustrating!
Reviewed: August 23, 2018
The Europcar branch in Portugal is good, with excellent customer service.
Reviewed: June 30, 2022
The charges did not relate to the QEEQ quote and were not adequately explained. Additional driver cost of €77.52 was not made clear. No idea why €80 was pending payment. No idea why we have been charged £68.49 since we returned home. Assume the £20.78 we have also been charged was for motorway tolls?? The car provided was a Seat Ibiza with 65,000kms on the clock. It was showing warning lights due to a faulty headlight. It was not in good mechanical order and was very noisy and sluggish under acceleration particularly uphill. We were surprised that it kept going for 2 weeks and over 1,000kms!
Reviewed: January 12, 2023
It's better to send the toll fee summary by email to the customer once OK Mobility charge it on credit card.
Reviewed: October 19, 2022
Had to wait over 2 hours for my car... Very poor service...
Reviewed: October 19, 2022
Had to wait an insanely long time for the car over 2 hours... Then was charged afterwards for minor damage that was not caused by me...
Reviewed: January 21, 2020
I waited for a long time than I expected. The staffs were kind.
Reviewed: January 21, 2020
I had to pay more for my car. They didn’t prepare automatic so i have to pay 25 euros more. Attitude of staff was good but the car was not good.
Reviewed: May 1, 2018
The second driver has to pay an extra 10 euros per day. When booking online, the second driver is always turned into the main driver, which cannot be changed on-site.
Reviewed: June 7, 2023
The pick up was super quick and we got upgraded at pick up, the car was great, completely new and worked as expected
Reviewed: October 13, 2019
They proposed me a electronic toll syst for the car, i accepted and then the car was not equiped. I went to the counter aftwr the return of the vehicle ans they refused to refund me the money i payed for the system. Now i have to email the company to beg a refund because of their mistake... What a mess...
Reviewed: September 21, 2019
Cart pick-up takes too long. I schedule car for 2:00pm. When I show up at 1:00pm I was told that my car will be ready at 2:00pm. After waiting one hour, I wait another 40 min to pick up car. I think there are not enough people to manage all reservations on time.
Reviewed: September 18, 2019
Car was in clean and in a good operating state and performed well.
Reviewed: September 6, 2019
Not enough people for too many clients, it took too much time to get the car!
Reviewed: November 20, 2021
The staff were very friendly, there was no upselling, and the pick-up and drop-off process was extremely smooth.
Reviewed: October 16, 2019
Everything was perfect excepts the fact that we’d had to wait for the company’s representative for another 30 minutes at the airport before we had picked up.
Reviewed: October 16, 2019
Smooth no complications and friendly English speaki ng
Reviewed: July 29, 2019
I think they advertise in bad intentions only to try to upsell you to a car you already should receive. This is unfortunate and deceiving practice by this company, I will never book again unless it's with a big name rental brand.
Reviewed: February 17, 2020
very nice staff, even though english is not their first language, everything went smoothly (with google translate lol)
Reviewed: June 17, 2019
-Airport pickup scheduled for 1pm. They arrived at 1:45pm as they were "having lunch". -They were doing interviews at the desk. One girl, focusing on the application forms. -They did not have the car we reserved and attempted to give us a smaller car. -Had to pay €10 up front for car cleaning or pay more if not returned cleaned inside n out. -By the time we drove away, it was just past 4pm. Yup, 3hrs...
Reviewed: January 7, 2020
Need to answer the phones I arrived in the morning 0.8.30 no one there called phones 25 mins no answer then someone turned up no sorry nothing but the car return was very quick and hassle free
Reviewed: April 4, 2019
When I first took the car, I found that the charging port was broken. However, after reporting it to the rental company, they replaced the car for me. But the replacement car was a bit dirty and older.
Reviewed: July 20, 2018
Like: The rapidity of the service. And to have come back sound and safe.
Also to gave an insurance from AXA that covers everything. And a very good price.
Dislike: I wanted a Renault clio and got a similar Peugeot 207, an old car which was evaluated lower with another cie. Thankfully, we had a good drive!
It was difficult to find the place. With the sign bravacar, you should have easyrentcars signs
It was unfortunately that we could get from Bravacar the eToll with highways .
Thank you
Reviewed: November 27, 2019
At the end, there was additional fee included in the receipt.
Reviewed: August 30, 2019
the wanted car was not available, the car given was not comfortable to drive (Citroen c3 ). limited mileage was not made clear at time of booking
Reviewed: June 14, 2019
Dollar is not advertised at Lisbon, Hertz handle it 'under the counter' as their fighting brand. This is confusing when you are looking for the right counter. No issues with external CDW excess insurance. Did try and sell me an additional satnav when it is integral to the car (although not up-to-date with Portugese one-way streets)
Reviewed: January 18, 2019
The fact that Dollar is represented by Hertz, was not clear. On the Dollar counter there was a sign with a finger pointing to the left, however unclear that left meant the Hertz counter next door as opposed to a self service kiosk placed on the Dollar counter where you are supposed to introduce your RA no. or Vehicle registration no. and then proceed to the car park.
Reviewed: October 7, 2019
I gave only 2 stars to the condition of the vehicle because the front tires were not in good condition, showing places with damaged rubber. Otherwise there were some scratches, but they were duly noted in the survey and there were no problems at the return.
Reviewed: September 13, 2019
The car itself was fine but on returning I had the car inspected. It was visually inspected and stated the condition was fine , the condition on fuel full to full it was confirmed this was fine on return. I requested as final invoice but the company stated it could not do this as there were road tolls to consider. It was stated that I would be email a invoice with in seven days. As I thought this never arrived and my bank statement shows I was invoice for £50 pound followed by £19 pounds. The £19 pounds I suspect was for road tolls the £ 50 pound was I suspect a spurious charge that the company are trying there luck on. This company if you look at there reviews have a very poor history of doing this but overall life is too short and its only £ 50 pounds . I will just have to be more careful in the future and not hire from the company again, As a overall review of how car hire operates car hire companies operate they request we sign for the condition of the vehicle , the vehicle is full of fuel and for any damages. Would it not be fair for the car hire company to also sign for this on return. I did ask for this but it was refused when I returned the car. Overall poor performance as £ 50 pound was taken from my account with no justification , no final invoice supplied and I personally think the company is just taking me for a ride but to be honest I can't do with the hassle of fighting it so I will live with it but will never use the company again - bit short sighted if you ask me. Any comment would be gratefully received and if you would like to justify the £ 50 was take as well as the £ 19 taken it would be an insight and we could take it from there
Reviewed: August 2, 2019
Customer Services rep was very rude at pick up. Tried to tell us we had to pay 417 euro for insurance or 1850 on our credit card bill. I had already purchased extra insurance. The car was full of scrapes and dents and he got aggressive because of our forensic pointing out of same. Drop off rep was very polite
Reviewed: July 12, 2019
I got better car then I expected. Instead of Ford Focus, petrol, I got Kia Sportage 1.6 l diesel. Economical and in very good condition. However, even I returned car with the full tank, today is fourth day that reserved deposit for the fuel is not released . Still waiting.
Reviewed: July 9, 2019
Our flight was late I try to contact via e mail, phone, Facebook, what's app with no answer. Phone number also incorrect on the booking. Customer service closes at 5 pm but no good when that's the only number to call. 2nd time I used. 1st in Porto airport which is one of my worst experiences ever. But Lisbon was by miles superior. Car did have lots of scratches etc... But all in the paperwork so OK.
Reviewed: September 11, 2019
The staffs were amazing, friendly and always willing to help despite being super busy. Everything else are beyond my expectation.
Reviewed: July 19, 2019
i was satisfied with the car and service. Pick up took to long because the first car that was presented was to small (we are a family of 6) This was resolved and for the rest everything was good.
Reviewed: July 10, 2019
Was late for the pick up. From you're website it says I would pick up the car and drop it from the airport, but instead they come pick us up and drop us off at the airport, which wasn't specified in the rental information.
Reviewed: April 18, 2019
Pick up at Lisbon airport was "pickup point" but I didn't know that and was looking for a desk. Luckily Global were looking for me and stuck around for 20 minute til they found me. Excellent staff, excellent service and an almost new car.
Reviewed: April 10, 2018
QEEQ is an essential tool for those who love self-driving and free travel. It's convenient and simple, with some cars even having speed limit alerts, and the prices are very affordable. Driving around the world to see different sceneries, you can experience different lifestyles in small villages and towns. If you want a deep and unique journey, come to QEEQ!
Reviewed: March 30, 2018
The location is a bit far, but the pickup was on time and the staff had a great attitude. They do try to sell insurance, just firmly decline if you don't need it.
Reviewed: July 16, 2017
The front desk is understaffed and inefficient, with a wait time of over an hour for car pickup. However, the return process is relatively smoother.
Reviewed: June 21, 2017
At the airport, you need to call to arrange a shuttle to the rental location instead of waiting at a fixed spot as instructed. An additional fee of 30 euros applies for service outside business hours, but they did not inform us of this in advance when contacted by phone.
Reviewed: January 22, 2018
The waiting time was a bit long, probably because business was good.
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