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Live chat Email us Service Code: 2658504268
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ACE Rental Cars, Queenstown - Airport Car Rental

ACE Rental Cars 1000+ ratings, 7 reviews

Queenstown, Otago, New Zealand

7.5 / 10 Good

ACE Rental Cars - Queenstown - Airport Information, Car Rental Instructions & Policies

Address

50 Grant Road Frankton,Queenstown,NZ

Telephone

+640800502277 / +6434423801

Pick-up Instructions

The ACE Rental Cars - Queenstown - Airport car rental location is located out of the airport

You can walk to the counter of ACE Rental Cars - Queenstown - Airport car rental.

Ace Queenstown Airport can provide customers with a complimentary shuttle service to and from the International and Domestic terminals at Queenstown Airport. • Once you have collected your luggage please call for collection by our shuttle (+64 21 774 178 or 0800 502 277) • Follow the signs for transfers and exit at door D where you will find the shuttle transfer area. • Please wait in the shuttle transfer area for the yellow Ace Rental Cars Shuttle van and signal the driver. You will be transferred to our office for vehicle collection

Drop-off Instructions

Please check with the branch staff about the return location and time when you pick up the car.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:30 -17:59
08:30 -17:59
08:30 -17:59
08:30 -17:59
08:30 -17:59
08:30 -17:59
08:30 -17:59

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards(pre-authorization)
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Applicable to all car types, incl. Compact, SUV, Economy, Mini and more.

Pack up ^
NZD 200-50030-30

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master

Visa Master

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

18 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Not allowed:

Towards any New Zealand islands, taking rental cars crossing border is not allowed.

Ferry Transportation: Not Allowed

ACE Rental Cars does not allow to bring the rental vehicle to ferry. You will drop off your car at one port and collect another after crossing to the other island. A minimum of 3 days consecutive rental required in each island (If the minimum length of rental requirement is not met, then the rental will be charged as two separate hires.).

Excess

Collision Damage Waiver Excess differs by car model:

NZD 5500-5900 for other car models.

NZD 5500 for Nissan Rogue,

Theft Insurance Excess differs by car model:

NZD 0 for other car models.

NZD 5500 for Nissan Rogue,

Third Party Liability Insurance Excess:

NZD 0

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.5 mi from Queenstown Airport

Hotels

1.3 mi from DoubleTree by Hilton Queenstown

3.1 mi from Oaks Shores

3.5 mi from Oaks Club Resort

Other Landmarks

4.1 mi from Shotover River

CHECK RATES
Map view of ACE Rental Cars Store Location
coordinates: -45.014764 168.745689

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 7.5 / 10 Good

  • Vehicle condition: 7.0
  • Vehicle cleanliness: 7.2
  • Spaciousness: 7.0
  • Counter staff: 7.5
  • Pick-up location: 7.7
  • Drop-off location: 7.5
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • A Nair

    Queenstown

    9.7 /10 Excellent

    Reviewed: Monday, December 30, 2019

    Staff was very helpful in describing all the info I need to know and also gave some tips on road conditions and roads to avoid
    Read More >
  • K.Read

    Queenstown

    6.7 /10 Average

    Reviewed: Monday, November 18, 2019

    The car was incompatible with USB/charging of IPhone. This was unacceptable as roads in NZ are long, unpopulated with few services and as I was a lone female traveller the thought of being stranded with no phone battery made me feel very unsafe. Also I was not provided with the central locking key. This was inconvenient, having to first manually unlock the drivers door before I could load/unload stuff into the boot.
    Read More >
  • s.waduge

    Queenstown

    8.3 /10 Very good

    Reviewed: Thursday, April 11, 2019

    it was bit complicated with insurance as easy rent was 3rd party and asked seperate 5000/= bond.,,even though i have paid for full insurance amount mentioned by easy rent .
    Read More >
  • Ozy TKY

    Queenstown

    8.3 /10 Very good

    Reviewed: Friday, March 29, 2019

    The car I picked didn’t have navigation system so I had to charge my iPhone while I was watching google map through cigarette socket.
    Read More >
  • M.SWAINGER

    Queenstown

    9 /10 Excellent

    Reviewed: Tuesday, March 19, 2019

    Very happy with price & service
    Read More >
  • Anonymous

    Queenstown

    9 /10 Excellent

    Reviewed: Thursday, February 28, 2019

    Staff person was very straight forward and clear. No surprises, which is always good.
    Read More >
  • E.Baranovsky

    Queenstown

    7.7 /10 Good

    Reviewed: Thursday, February 28, 2019

    They didn't fill the tank in full and put wrong mileage to the documents
    Read More >
  • Joshua Stone

    Queenstown

    2 /10 Poor

    Reviewed: Tuesday, January 12, 2016

    Read More >
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What's the address of the rental location?

50 Grant Road Frankton,Queenstown,NZ

What is the Telephone Number?

+640800502277/ +6434423801

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The ACE Rental Cars - Queenstown - Airport car rental location is located out of the airport

You can walk to the counter of ACE Rental Cars - Queenstown - Airport car rental.

Ace Queenstown Airport can provide customers with a complimentary shuttle service to and from the International and Domestic terminals at Queenstown Airport. • Once you have collected your luggage please call for collection by our shuttle (+64 21 774 178 or 0800 502 277) • Follow the signs for transfers and exit at door D where you will find the shuttle transfer area. • Please wait in the shuttle transfer area for the yellow Ace Rental Cars Shuttle van and signal the driver. You will be transferred to our office for vehicle collection

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Please check with the branch staff about the return location and time when you pick up the car.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Accepted on mobile, a printout is not required.

What are the Driver's Age Requirements for this Car Rental Company?

18 - 80 years old

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + NZTA Translation

    The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

  • For local renters, you need to bring:

    Full driver's license issued in New Zealand

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.5 mi from Queenstown Airport

  • Hotels

    1.3 mi from DoubleTree by Hilton Queenstown

    3.1 mi from Oaks Shores

    3.5 mi from Oaks Club Resort

  • Other Landmarks

    4.1 mi from Shotover River

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