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A Rentals, Nz (queenstown) Car Rental

A Rentals 2000+ ratings, 18 reviews

Queenstown, Otago, New Zealand

9.0 / 10 Excellent

A Rentals - Nz (queenstown) Information, Car Rental Instructions & Policies

Address

77 Glenda Dr, Frankton, Queenstown 9300, New Zealand

Telephone

+6496006660 / +6421748789

Pick-up Instructions

The A Rentals - Nz (queenstown) car rental location is located out of the airport

Please contact the staff to pick you up to A Rentals - Nz (queenstown) car rental when you arrived.

Queenstown: When you are ready to pick up the car, please call our service hotline at 0800 660 600 (within New Zealand) or +6496006660 (international). We highly recommend adding our customer service WeChat ID: arentalsnz. We provide airport shuttle services. Free airport shuttle hours: Monday to Sunday, 08:30-17:30. If you arrive at the pick-up point outside of the free shuttle hours, from 17:31 to 8:29 the next day, a service fee of 65 New Zealand dollars will be charged (this fee includes additional shuttle services). International/Domestic Terminals: After collecting your luggage, please proceed to the Transfers area to wait for pick-up; The Transfer area is located at the far left corner facing the terminal, outside the check-in counter. (You can find the Transfers area according to the airport guide.) Important notes: If you hold a non-English driver's license, you must provide a valid English translation document provided by a translation agency recognized by the New Zealand Transport Agency (NZTA). Depending on your insurance type, we will pre-authorize a deposit of 100 to 1000 New Zealand dollars on the primary driver's credit card (VISA or Mastercard only). The deposit will be released within 10 working days after the vehicle is returned. Queenstown Office Address: 77 Glenda Dr Frankton Queenstown

Drop-off Instructions

- The vehicle must be returned to the store, open from Monday to Sunday, 08:30 to 18:00. Free airport shuttle service is available from Monday to Sunday, 08:30 to 17:30. If the vehicle needs to be returned outside of the free shuttle service hours, between 17:31 and 08:29 the next day, please notify the store in advance for arrangement. A NZ$65 overtime service fee will be charged (including additional shuttle service). - The return location is approximately a 5-minute drive from the airport. We recommend returning the vehicle 1.5 hours before domestic flights and 2 hours before international flights. - The office address in Queenstown is: 77 Glenda Dr, Frankton, Queenstown.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 89 years old

Young Driver Fee applies at 21 - 24 years old with charge of NZD 45 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

Extras Prices
Extras Prices
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).
NZD 30/day
capped at NZD 100
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
NZD 30/day
capped at NZD 30
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
NZD 30/day
capped at NZD 30
Tire chains rental
Tire chains rental
Prices and inventory depend on local stores.
NZD 12/day

Cross Border

To be updated

Cross Islands

Free of Charge:

Towards any New Zealand islands, taking rental cars is allowed and free of charge.

Ferry Transportation: Allowed

A Rentals allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

Third Party Liability Insurance Excess:

NZD 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.1 mi from Queenstown Airport

Hotels

1.9 mi from DoubleTree by Hilton Queenstown

3.6 mi from Oaks Shores

4.1 mi from Oaks Club Resort

Other Landmarks

4.5 mi from Shotover River

FIND ME A CHEAP RENTAL
Map view of A Rentals Store Location
coordinates: -45.0083932 168.753992

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 9.0 / 10 Excellent

  • Vehicle condition: 2.8
  • Vehicle cleanliness: 1.9
  • Spaciousness: 2.0
  • Counter staff: 3.0
  • Pick-up location: 1.7
  • Drop-off location: 1.9
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins

  • Anonymous

    Queenstown

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Eli was very professional, friendly and helpful! I highly recommend their services.
    Read More >

  • D.Cleaver

    Queenstown

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Very friendly customer service. 100% recommend again
    Read More >

  • Anonymous

    Queenstown

    8.7 /10 Very good

    Reviewed: Sunday, November 9, 2025

    great staff
    Read More >

  • ng shi

    Queenstown

    9.3 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    The entire process was very smooth with only a hiccup on pick up. There was some trouble contacting the office to arrange for pick up, but once that was solved, the entire experience was excellent. Advice future customers contact the office a day before they fly in to avoid the problems I encountered.
    Read More >

  • Guy Lyly

    Queenstown

    2 /10 Poor

    Reviewed: Sunday, November 9, 2025

    Read More >

  • Rudolf Sophia

    Queenstown

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Very satisfied
    Read More >

  • Julian Kennedy

    Queenstown

    2 /10 Poor

    Reviewed: Sunday, November 9, 2025

    Read More >

  • Gill Christ

    Queenstown

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Extremely satisfied. After renting cars abroad many times, this is the most attentive rental company I've encountered.
    Read More >

  • Rupert Sophy

    Queenstown

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Good
    Read More >

  • Borg Joyce

    Queenstown

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Extremely satisfied with the experience! It was my first time renting a car abroad and it exceeded my expectations.
    Read More >

  • Alvin Dolly

    Queenstown

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Very good
    Read More >

  • Isaac Leigh

    Queenstown

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Excellent
    Read More >

  • Horace Kennedy

    Queenstown

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Very satisfied
    Read More >

  • Anonymous

    Queenstown

    9 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    I recently rented a car with Arentals and received an upgrade to a Toyota Rav4, which was a nice surprise. The car was smooth and enjoyable to drive, and I didn’t experience any mechanical issues. There were a few noticeable scratches on the exterior, and the windshield wipers seemed like they needed a bit of maintenance, but otherwise, the car was in good shape. Unfortunately, my experience with the incident handling process was less positive. I reported a minor incident that I estimated should cost around $200 to resolve, yet Arentals blocked $2500 on my credit card. This felt excessive. Additionally, the claims process seems quite lengthy—they informed me it could take 2-3 weeks to complete, and they would only send me an invoice at the end. I think a faster, more transparent claims process would really enhance the customer experience. Overall, I enjoyed the car but was disappointed by the high hold and extended claim process
    Read More >

  • Jackie Tran

    Queenstown

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Good service
    Read More >

  • Flora Bess

    Queenstown

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Fantastic experience! Convenient and efficient!
    Read More >

  • Barry Bobby

    Queenstown

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Easy pickup and drop-off process.
    Read More >

  • Keith Wyld(e)

    Queenstown

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    The staff at the store were very friendly and professional.
    Read More >

  • Malcolm Symons

    Queenstown

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Very satisfied! There were traffic condition reminders, and the staff at the location were patient and attentive! They also provided thorough traffic regulation guidance!
    Read More >

  • Reg Moses

    Queenstown

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Very good experience, the entire rental process went smoothly. During the trip, the plastic underbody panel came loose, so we drove back to the rental location. The staff, a guy from Northeast China, immediately lifted the car and fixed it without questioning whether it was our fault. It was absolutely fantastic!
    Read More >

More Car Rental Brands at Queenstown Airport

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What's the address of the rental location?

77 Glenda Dr, Frankton, Queenstown 9300, New Zealand

What is the Telephone Number?

+6496006660/ +6421748789

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The A Rentals - Nz (queenstown) car rental location is located out of the airport

Please contact the staff to pick you up to A Rentals - Nz (queenstown) car rental when you arrived.

Queenstown: When you are ready to pick up the car, please call our service hotline at 0800 660 600 (within New Zealand) or +6496006660 (international). We highly recommend adding our customer service WeChat ID: arentalsnz. We provide airport shuttle services. Free airport shuttle hours: Monday to Sunday, 08:30-17:30. If you arrive at the pick-up point outside of the free shuttle hours, from 17:31 to 8:29 the next day, a service fee of 65 New Zealand dollars will be charged (this fee includes additional shuttle services). International/Domestic Terminals: After collecting your luggage, please proceed to the Transfers area to wait for pick-up; The Transfer area is located at the far left corner facing the terminal, outside the check-in counter. (You can find the Transfers area according to the airport guide.) Important notes: If you hold a non-English driver's license, you must provide a valid English translation document provided by a translation agency recognized by the New Zealand Transport Agency (NZTA). Depending on your insurance type, we will pre-authorize a deposit of 100 to 1000 New Zealand dollars on the primary driver's credit card (VISA or Mastercard only). The deposit will be released within 10 working days after the vehicle is returned. Queenstown Office Address: 77 Glenda Dr Frankton Queenstown

How to Return to the Store, Car Park or Key Box & After Hours Return Instructions?

- The vehicle must be returned to the store, open from Monday to Sunday, 08:30 to 18:00. Free airport shuttle service is available from Monday to Sunday, 08:30 to 17:30. If the vehicle needs to be returned outside of the free shuttle service hours, between 17:31 and 08:29 the next day, please notify the store in advance for arrangement. A NZ$65 overtime service fee will be charged (including additional shuttle service). - The return location is approximately a 5-minute drive from the airport. We recommend returning the vehicle 1.5 hours before domestic flights and 2 hours before international flights. - The office address in Queenstown is: 77 Glenda Dr, Frankton, Queenstown.

What are the Accepted Cards as Payment Methods for this Car Rental Store?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 89 years old

Young Driver Fee applies at 21 - 24 years old with charge of NZD 45 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Store?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Original Japanese Driving Licence + Dealer translation

    Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

    Original driving licence + NZTA Translation

    The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

  • For local renters, you need to bring:

    Full driver's license issued in New Zealand

Additional Extras

  • Infant car seat rental NZD 30/day

    capped at NZD 100

    Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).

  • Child car seat rental NZD 30/day

    capped at NZD 30

    Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

  • Child booster seat rental NZD 30/day

    capped at NZD 30

    Recommended for children weighing 40-80 lbs /18-36 kg

  • Tire chains rental NZD 12/day

    Prices and inventory depend on local stores.

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    1.1 mi from Queenstown Airport

  • Hotels

    1.9 mi from DoubleTree by Hilton Queenstown

    3.6 mi from Oaks Shores

    4.1 mi from Oaks Club Resort

  • Other Landmarks

    4.5 mi from Shotover River

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